6 months FTC role
The Delivery function lives at the heart of the agency and is built on strong accountability, clear ownership, and deep integration across the business. Every part of delivery operates with end-to end responsibility, owning scope, budgets, timelines and quality from start to finish. This is a solutions-focused and commercially aware function focusing on project management, creative, design, production and post production. It drives unified workflows, consistent governance and greater collaboration between all teams. This enables efficient and right-first-time delivery, supported by shared standards and ownership of outcomes.
Job Description
The Integrated Project Manager is responsible for executing varying complexity projects across multiple channels and workstreams within the integrated delivery model. The IPM supports the delivery team across day-to-day project and workflow management, and the reality of project delivery. This role provides hands-on support in gathering requirements, preparing documentation, coordinating resources, managing updates and ensuring smooth communication across teams. The IPM supports proposal and scoping work, timelines, estimates and delivery plans; playing play a key part in both maintaining delivery standards and enabling the business to respond effectively to briefs. The IPM acts as a central point of project management from brief to deployment, driving consistent delivery standards and strong cross-agency collaboration between client services, creative & design, production, localisation and technology teams.
Job Duties
Project Management
• Manage end-to-end delivery of differing complexity integrated projects across all channels
• Help define project scope, timings, workflows, governance structures and delivery plans
• Ensure teams are aligned, briefed and fully supported throughout the delivery lifecycle
• Taking briefs, reviewing and feeding back to clarify any unclear or missing specifications
• Prepare and brief in work to relevant teams, ensuring they have everything required to begin and complete the work
• Keep team up to date regarding production plan, status and upcoming work to ensure all requirements and deadlines are met to a high standard
• Ensure best practice is rigorously adhered to across briefing and sign off procedures
• Assisting in delivery of approved assets according to required specifications
• Regularly review and provide feedback to teams and report issues for ongoing and completed projects to ensure ongoing improvements are made
• Be proactive with day-to-day project decisions
Ensure all late briefs or requirements are discussed with all relevant team members before committing to client
Client & Agency Stakeholder Management
• Act as the daily delivery manager for projects
• Operate across creative, production, localisation, tech and client teams as one integrated workflow
• Manage cross-functional comms, set expectations, align teams and ensure transparency Financial Management
• Management of project budgets, scopes, estimates and active ownership of budget tracking and cost control
• Booking jobs, keeping on top of statuses, costs, timely invoicing and logging of financial status
• Flag any budget issues or cost changes as required
• Ensure team is logging time against the correct jobs Workflow
• Ensure teams follow integrated workflows, processes and quality standards
• Maintain status reports, project systems and delivery documentation Cross-Business Collaboration
• Ensure information flows clearly between all functions and stakeholders
• Identify risks, help remove blockers and keep delivery on track Reporting & Performance
• Manage tools/data used for reporting, KPIs, SLAs, performance insights and governance
Job Qualifications
• A team player, with strong organisational, communication and problem solving skills
• Ability to manage multiple tasks and workstreams simultaneously
• Good understanding of production workflows across all channels (e.g. digital, social, print, motion) and a willingness to learn
• Track record managing projects, multi-workstream delivery or multi-market rollout
• Proactive mindset with strong attention to detail
• Confident working with documents and decks and comfortable in a client facing role
• Ability to collaborate with cross-functional teams in a fast-paced environment
• Strong interest in project delivery and a proficiency in delivery systems, workflow tools and project management platforms
• Financial management, including scoping, estimating, budgets, invoicing
• 3+ years experience in integrated project management, preferably in an agency environment
• Experience in Figma is a strong advantage