Detainee Transport Service Officer (Part Time) - £34,587 - £37,962 pro-rota (including allowances)
Our Detainee Transport Service Escort Officers support our front-line police officers in our response to police incidents and arrests. Their support is pivotal in allowing police officers to promptly progress investigations, support victims of crime and be available to attend other incidents.
You do not need a policing background to apply for this role, you will receive training in; Personal Safety, First Aid and the safe management of detainees, to ensure you can carry out your responsibilities effectively. However, you do need to have outstanding interpersonal and communication skills and be naturally helpful and compassionate.
The Role:
You will be attending police incidents and liaising with officers in attendance to transport detained persons from the scene to one of our custody suites. Assist with the booking in process and being responsible for the detainee's welfare and wellbeing during transport.
This role requires the ability to deal with vulnerable and sometimes difficult people whilst maintaining high standards of security and service delivery.
We have one vacancy at our Patchway custody suite and one vacancy at our Bridgwater custody suite, however, flexibility is required to work across all sites/locations.
This is a part time opportunity, working Friday and Saturday nights 19:00 to 05: hours per week) and one training day 0800 – 1600 every 5 weeks on either a Wednesday or Thursday.
Main duties:
* Responding quickly to directions given by our emergency control room and local policing teams to attend and support with transporting arrested persons to custody.
* Monitor detainees whilst being transported to always ensure their safety and welfare
* Complete all relevant documentation and computer records in relation to the movement of the detainee
* Restrain any person in custody who has become violent towards them, colleagues or any other person within the custody unit
Experience and qualifications required:
* Excellent written and verbal communications skills, with the ability to communicate effectively with a wide range of people
* The ability to remain calm and professional when managing challenging behaviour
* Confident decision maker within a pressurised environment
* Good understanding of Microsoft Office packages
Important information:
* A full driving licence is essential
* Successful candidates will be required to complete a three-week training course on 2nd March 2026, on a full time basis at Police Headquarters, Portishead
* In addition to your salary, you will receive 20% shift enhancement on your pro rota salary and additional weekend enhancements
This role presents an exciting opportunity to work for one of the largest police forces in the UK, policing multi-cultural communities in a beautiful part of the country "the gateway to the west". Everyone that works here contributes to our mission of 'providing outstanding policing' and this is an opportunity where you can make a real difference to people's lives.
About us
Diversity is a strength and individuality is an asset.
We recognise the benefit different life experience and perspectives can bring.
We are on a journey to become the most inclusive police force in the country.
Find out more about our benefits and culture
Please note: We reserve the right to close this vacancy early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
Important information before you commence an application (for external applicants)
You will require the following detail to complete this application form:
* National Insurance Number
* Identification Detail e.g. passport
* Address information including proof
* Referee information
* Full employment history including dates and any qualifications you may have attained
* Tattoos - you will also be requested to provide photos and describe of any visible tattoos you have
If the role requires you to drive you will also be required to upload details from your full driving licence including photos.
Important information before you commence an application- for ALL applicants
The application system only remains active on a single page for a period of 60 minutes.
Please ensure you allow time to complete your application fully as part complete pages do not save.
If the role has evidence questions you may wish to save these remotely and paste your answers into the boxes at time of submission.