Part Time Registered Veterinary Nurse - Patient Coordinator FTC
We are delighted to open applications for 2 part‑time Patient Coordinators (RVN) to join our team at Hamilton Specialist Referrals on a 12‑month fixed‑term contract basis. Our successful candidates will work collaboratively within our clinical nursing team and act as the point of contact for our clients.
Coordinating a Seamless Client Experience
Join our nursing team at Hamilton Specialist Referrals as a Patient Coordinator, where you'll play a crucial role in delivering exceptional client service and seamless patient care coordination. From admission to discharge, you'll be the central liaison, ensuring clear, compassionate communication with clients and working closely with clinicians and the Clinical Administration team. Clinically, you will be based predominantly within our Wards team, providing high standards of care to a range of complex referral cases.
Key Responsibilities
* Client Communication: Provide a consistent client‑focused experience by keeping clients informed throughout their pet's journey, addressing questions, and providing guidance on care plans.
* Patient Care: Oversee patient admissions and discharges, and manage inpatient care coordination whilst working clinically as a key part of our wards team. This will include I/V catheter placement, blood sampling, TPR & BP assessment, sedation/recoveries and nurse consults.
* Team Collaboration: Act as a pivotal link between clients, clinicians, and the Clinical Administration team to maintain clear and effective communication, supporting the best possible patient outcomes.
Supporting You in Your New Role
* Experience within a referral setting is advantageous but not essential.
* Central support via IVC Evidensia’s ‘Introduction to Referral Nursing’ training modules, specifically designed for RVNs moving from first opinion to referral.
* Proactive, enthusiastic and approachable; a great team player who can use their own initiative and self‑motivate.
* Excellent communication and interpersonal skills, and experience of client liaison.
* Qualified RVN with current RCVS registration.
Working Pattern
Option 1
Part‑time position on a fixed‑term contract basis. 22 hrs/week over 2 days, or 33 hrs/week over 3 days. Occasional weekend cover may be required on a rota basis. Suggested shift patterns (open to conversation):
* 33 hrs/week – Monday, Tuesday & Wednesday 07:30‑19:30 (1 hr unpaid lunch break)
Option 2
* 22 hrs/week – Thursday & Friday 07:30‑19:30 (1 hr unpaid lunch break)
Benefits
Work‑life balance
* 6.6 weeks annual leave inclusive of bank holidays
* Additional holiday entitlement for your birthday
Wellbeing
* Enhanced family‑friendly policies, including maternity/paternity/adoption/shared parental and surrogacy pay
* Private medical insurance
* Cycle to Work scheme
* Initiatives focused on employee wellbeing
Development
* CPD allowance
* Learning and development opportunities via the IVC Evidensia Academy
* Access to Vetlexicon – our online encyclopaedia provider
* All our Vets & Nurses can apply for research funding
* Infection Prevention and Control Programme
* Quality Improvement Programme
Professional Memberships
* VDS cover
* RCVS fees
Additional
* Relocation allowance
* Pawsome Benefits – reward gateway giving discounts and cashback with 100’s of retailers
* Pension – 5% Employee/3% Employer
* Discounted staff pet care
Hospital Information
Hamilton Specialist Referrals is located just outside High Wycombe (J4, M40) in Buckinghamshire. We deliver world‑class clinical services with a focus on people and pets, operating 24 hours a day, 365 days a year. Our advanced treatment options cover orthopaedics, neurology, soft tissue, oncology, and internal medicine, with an imaging suite including a 16‑slice CT scanner, 1.5 Tesla MRI, fluoroscopy, separate radiography and ultrasound rooms.
Senior Level
Entry level
Employment Type
Part-time
Job Function
Other – Veterinary
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