Role Overview
As an Admin Assistant you’ll thrive on organisation, accuracy and supporting a fast-paced team to deliver a great service for customers. This is a varied and people-focused role where no two days are the same, with opportunities to contribute to the wider success of the centre.
Salary: B1 £25,185 – £25,989 per annum
Hours: 37 per week
Contract: Permanent
Location: Armley Leisure Centre, Leeds
Responsibilities
- Deal effectively with enquiries both in person and by telephone, and routine correspondence including scheduling and managing appointments, bookings and diaries.
- Set up appointments as instructed and take minutes of site-based meetings.
- Develop and maintain accurate financial, statistical and information records, filing systems and inventories in an organised and effective manner.
- Process daily cashing up in accordance with LCC financial regulations.
- Assist with the monitoring and production of performance reports on the Sections performance indicators and Service Delivery Plans.
- Produce transactional reports using the Leisure Management System.
- Assist with development and maintenance of databases, Microsoft Office and e‑mail documents to high standards of accuracy and presentation.
- Cover reception on an ad‑hoc basis.
- Participate in staff development.
- Carry out all duties in accordance with council policies including equal opportunities, financial regulations and health and safety.
- Perform any other duties within the spirit of the post commensurate with the job evaluation outcome.
Essential Requirements
- Communicate with a wide group of people individually, in groups, face to face and by telephone.
- Prioritise tasks.
- Demonstrate good organisational skills.
- Proofread and check documents for accuracy.
- Record accurate information, both numerically and alphabetically.
- Type accurately.
- Analyse/collate data and produce reports.
- Deal with customer enquiries.
- Work on own initiative and as part of a team.
- Identify problems and offer solutions.
- Use Microsoft Office applications, particularly Word and Excel.
- Use paper filing systems.
- Work in an administrative environment.
- Input data.
- Use office equipment.
- Know the Corporate Complaints Procedure.
- Know quality assurance procedures.
- Know IT systems.
- Know all aspects of a busy office.
Essential Behavioural & Other Characteristics
- Understand and embrace Leeds City Council Values and Behaviours and codes of conduct.
- Committed to continuous improvement and work towards delivering the Best City Ambition of Health & Wellbeing, Inclusive Growth and Zero Carbon.
- Understand and observe Leeds City Council equality and diversity policies.
- Carry out all duties with regard to health and safety policies.
- Willingness to actively participate in training and development activities.
- Flexible and adaptable to change to assist other services as required.
- Participate in appraisal, training and development activities.
- Be aware of and comply with Leeds City Council policies and procedures.
- Support equality for all, working in an anti‑discriminatory manner and upholding equality & diversity policies.
- Recognise and appropriately challenge incidents of racism, bullying, harassment, victimisation and abuse, reporting concerns to the appropriate person.
- Work within the Council’s flexibility protocol.
Qualifications
None required.
Benefits
- Competitive salary and annual leave entitlement plus statutory holidays.
- Membership of the West Yorkshire Pension Fund with generous employer contributions.
- Range of staff benefits to help you boost wellbeing and manage finances.
Legal & Diversity
We welcome applications from everyone and actively seek a diverse range of applicants from all backgrounds and cultures. Applicants from women, carers, veterans, LGBT+, ethnically diverse, disabled and care experienced people are particularly encouraged.
This role is based in the UK. Home Office guidance requires candidates to evidence the right to work in the UK prior to commencing employment, either as a UK or Irish citizen, under the EU Settlement scheme or with another relevant work visa.
Applicants who do not have the right to work in the UK must check eligibility for sponsorship via the Skilled Worker visa route before applying. Eligibility generally requires a salary of at least £41,700 per year or meeting other criteria.
