Digital Workplace Engineer
Be a Digital Workplace Engineer to initially support the rollout of LogMyCare!
Salary: £37,000 – £40,000 per annum
Hours: 37.5 hours
Contract Type: Fixed‑Term Contract – 6 months (with possibility of extension or permanent contract)
Department: IT
Location: Balham & Working from Home – with visits to houses
Benefits
* A stimulating work environment full of opportunities to learn and develop
* 25 days’ annual leave + bank holidays & enrolment onto a pension scheme
* 24‑hour Employee Assistance
* Paid Enhanced DBS
* Eye care voucher
* Salary sacrifice schemes available: travel to work loan, cycle to work scheme, gym membership & tech purchase
About the role
The Digital Workplace Engineer will play a critical, practical role in the technical delivery and ongoing support of the Log My Care (LMC) programme, acting as a key technical resource throughout Phase 2 and beyond. The role will take ownership of Digital Workplace configuration and change activities, particularly across Microsoft Intune, Azure and Entra ID, ensuring device, identity and access configurations are secure, scalable and aligned with organisational standards.
Duties
* Provide practical, technical configuration and support for Microsoft Intune, Azure and Entra ID, including device enrolment, configuration profiles, Conditional Access, Single Sign‑On (SSO) and security controls.
* Act as a dedicated technical escalation point for Log My Care, becoming a subject‑matter expert on the platform.
* Maintain, review and update system documentation, configuration standards and security protocols, ensuring alignment between business processes and technical solutions (working with System Owner) and providing key performance metrics.
* Act as a key point of liaison with Log My Care and Certitude’s outsourced fulfilment partner (SCG), supporting issue resolution, technical queries and service improvement activities.
About you
To be a Digital Workplace Engineer at Certitude, the following are essential:
* Practical experience with Microsoft Azure and Entra ID
* Experience implementing and managing Conditional Access policies
* Experience administering Microsoft 365 and Intune
* Knowledge of ITIL Change Management
All our posts are subject to an Enhanced DBS disclosure, as well as a full employment history and employment references. We are committed to equal opportunities in employment and the support provided, and we welcome applications from all sections of the community.
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