We are representing a well-established and highly reputable prestige dealership group in their search for a Service Advisor. This is an excellent opportunity for experienced motor trade professionals to join a leading automotive brand known for excellence and exceptional customer service. The successful candidate will play a vital role within a dedicated team, managing customer interactions and ensuring a smooth flow of workshop operations. Benefits: Competitive basic salary up to £28,500 OTE exceeding £35,000 through bonuses and incentives Structured training and development programmes Supportive management and professional growth opportunities 23 days holiday plus bank holidays Company pension scheme Work with a prestigious brand in a modern, reputable dealership environment Opportunity for career progression within a stable organisationDuties of a Service Advisor: Manage service, repair, and maintenance bookings via telephone, email, and face-to-face contact Process bookings efficiently through the internal Pinnacle system Liaise with the workshop team to ensure all work is scheduled correctly Keep customers informed throughout the service process, upselling additional services when appropriate Present and upsell approved products and services to customers Handle all related administrative tasks, including invoicing and payment processing Ensure customer satisfaction standards are met or exceeded Service Advisor...