Hotel Staff – Greene King
Join to apply for the Hotel Staff role at Greene King.
Overview: As a Reception team member, you’ll be key to creating unforgettable moments for customers, whether you’re checking in a guest or recommending the perfect drink after a long day. You’ll be joining a fun and inclusive team where you can grow and strengthen your skills and experience.
Company description
We’re called Venture Hotels for a reason: We’re pioneers. As Greene King’s ventures arm, we push boundaries and are driven by a team that sees every day as an opportunity to go beyond the ordinary. The result: hotels with a unique sense of place that locals can feel proud of.
What you’ll receive
We’re all about rewarding our team’s hard work. You’ll receive a competitive salary, pension contribution, and the following benefits:
* The chance to further your career across our well-known brands – as one of the industry’s top apprenticeship providers, we offer training and development at each level of your career.
* Discount of 33% for you and 15% for your loved ones on all of our brands.
* Free employee assistance program – mental health, well-being, financial, and legal support.
* Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels.
* Refer a friend – you could earn up to £1,500 for referring them when they are placed.
* Wagestream – access your wage before payday.
* Retail discounts – up to 30% off at partners and exclusive discounts with selected brands.
Responsibilities
* Provide customers with a heartfelt and memorable experience each and every time they visit.
* Meet and greet customers and check them into their hotel room upon arrival.
* Answer telephone enquiries and handle customer complaints to ensure everyone enjoys their stay.
* Keep the front of house safe, legal, and clean; address issues quickly and safely.
* Perform financial controls as required.
What you’ll bring
* Willingness to learn and expand your skills.
* Great eye for detail; ensure beverages and services meet quality standards.
* A passion for delivering great service and warm welcomes.
* A positive, can‑do attitude and a real team player mindset.
Job details
* Seniority level: Entry level
* Employment type: Part-time
* Job function: Sales, General Business, and Management
* Industries: Food and Beverage Services, Hospitality, and Retail
Note: This description reflects the role and its requirements as published. If you meet the qualifications and are excited by the responsibilities, consider applying.
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