Overview
Halfords Croydon, England, United Kingdom
Join to apply for the Customer Service Advisor role at Halfords.
Base pay range: £28,936 - £29,977 per annum + bonus. 5 days a week / 44 hours per week. Refer a friend scheme available (Terms & Conditions apply).
Responsibilities
* Be the welcoming face for customers, handling job bookings in the in-house system and discussing technical concerns they may have.
Benefits
* 5.6 weeks’ annual leave
* Discounts on garage bills, Halfords products, and other lifestyle perks
* Trade price bike option and Cycle to Work Scheme
* Financial planning support via Wagestream (access up to 30% of your salary in advance)
* GP access, 24/7
* Share save scheme with a 20% discount on shares
* Health Cash Plan for wellbeing and healthcare costs
* Pension Scheme & Life Assurance
Skills and Experience
* Proven track record of delivering excellent customer service
* IT literate
* Ability to handle difficult situations professionally and calmly
* Experience working toward and achieving targets
* Ideally, experience in an Autocentre environment
* Full driving licence with less than 9 points (role will include collection and delivery of vehicles)
Employment details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Other
* Industry: Retail
We’re committed to creating an inclusive workplace and being an equal opportunities employer. We welcome applications from all backgrounds.
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