Customer Service Account Manager! Location: Burgess Hill, West Sussex Salary: Up to £26k Job Type: Permanent, Full-Time Are you an organised and proactive individual with a passion for delivering exceptional customer service? We are working on behalf of a well-established company based in Burgess Hill that is looking to recruit a confident and professional Customer Service Account Manager. This role is ideal for someone with previous experience in a customer service or client-focused environment, who thrives on building relationships and providing high levels of support. About the Role: This is a pivotal position within the business, responsible for managing incoming enquiries, processing orders, and ensuring a seamless client journey from start to finish. You'll be the first point of contact for customers and play a key part in maintaining strong, long-term relationships. Key Responsibilities: Respond to customer enquiries promptly and professionally Process orders accurately in line with company procedures Maintain regular communication with clients, offering updates and support Coordinate with internal teams to align production with customer expectations Follow up post-delivery to gather feedback and ensure satisfaction Keep detailed records and documentation for all client interactions Support online order handling and general service queriesWhat We're Looking For: Previous experience in a customer-fac...