Job Description
Portico are on the lookout for a Front of House Coordinator, for a multi-tenanted office building in Edinburgh.
The overall aim of the Front of House Coordinator is to work alongside the facilities manager and other service providers to create and cultivate a positive visitor experience.
The Front of House Coordinator will provide a friendly welcome, customer focused assistance onsite and a fond farewell to create lasting memories for visitors & occupiers.
They will have a fantastic knowledge of the building's operations and work closely with the client to innovate regularly.
Shifts: 40 hours per week, shifts from 8am-5pm Mon-Fri.
Salary: £27,000
Qualifications
The successful candidate will have strong attention to detail and the natural initiative to take tasks on automatically. They must be a people person and show good levels of flexibility and adaptability to look after differing client needs. Passionate and an excellent multitasker, the successful candidate will be the go-to person in the building and will need to focus on building strong and lasting relationships with the tenants.
Customer service experience is required for the role.
This is a stand-alone reception role. So, the successful candidate must be comfortable to be the sole Portico team member on site, whilst being a part of a larger team within the portfolio.
Additional Information
What's in it for you?
* Excellent holiday allowance
* Pension contributions,
* Life insurance
* Enhanced annual leave
* Recommend a Friend Bonus Scheme
* Thank you voucher scheme.
* 24-hour personal helpline for employees, providing counselling & information services.
* Access to Choices, our discounts and benefits platform which offers you fabulous savings for thousands of high street retailers, hotels, cinemas and many more.
* Our Training Academy provides excellent training and development opportunities for our people.