Job Description Worth Recruiting – Property Industry Recruitment Job Title: ASSISTANT LETTINGS OFFICE MANAGER – Residential Lettings Location: Epsom, KT18 Salary: £35,000 per annum Position: Permanent, Full-Time Reference: WR 56140 Our client, a well-established and highly regarded estate agency, is seeking a Lettings Team Supervisor to support and lead their high-performing lettings team. This is a hands-on role focused on maintaining service excellence across lettings and property management functions, while offering key support in the day-to-day running of the team. Why This Role? Be part of a reputable and forward-thinking estate agency Take on a key leadership support role without full management responsibility Work in a dynamic and collaborative team environment Opportunity to improve processes and drive service excellence CELA qualification support offered for your professional development What You'll Be Doing (Key Responsibilities): Overseeing the property management and renewals process Acting as a team supervisor in the absence of senior management Supporting tenancy progression, referencing, and renewals Coordinating maintenance issues and ensuring compliance Conducting property inspections and managing key communications Developing new processes to streamline lettings operations Handling general administrative duties to ensure smooth day-to-day running What We're Looking For (Skills & Experience): Background in lettings and/or property management Confident supporting and motivating a team Highly organised with strong attention to detail Excellent written and verbal communication skills Proactive approach with the ability to multitask Strong customer service ethos What's In It For You? Competitive base salary of £35,000 Use of a company pool car for property appointments Support to gain CELA qualification Positive and supportive team culture A varied and fulfilling role with clear progression potential Ready to take the next step in your property career? If you are interested in this Assistant Lettings Office Manager role, please contact the Property Recruitment Team at Worth Recruiting today, quoting reference: WR56140. About Your Application: Response Time: We receive a great many applications and respond as quickly as possible. If you have not heard from us within 48 working hours, please assume that on this occasion your application has not been successful. Data Protection: Worth Recruiting is acting as a recruitment agency in relation to this position. By submitting your application, you consent to Worth Recruiting processing and storing your data for the purposes of your job search. For more information, please see our privacy policy on our website. Confidentiality: All communications with Worth Recruiting are completely confidential. We will always need to speak with you before we are able to submit your CV to our client. Please Note: This vacancy summary is intended as a general guide only and should not be used as a definitive job description. Our client’s job description, including details like the salary, may change without prior notice and in any case may be influenced by the skills, qualifications, previous experience, attitude, and ability of a candidate. About Worth Recruiting: Worth Recruiting provides a bespoke recruitment service to the Property Industry offering roles in Estate Agency, Lettings, Commercial Property, Surveying, Property Management, Financial Services, and Prop Tech. Find out more at: worthrecruiting.me. Job Reference: WR 56140 – Assistant Lettings Office Manager