Customer service Advisor Pay: £14,69 per hour Shift Pattern: Monday to Friday 8am-4pm/9am-5pm Contract: 6months Start Date: December 2025 Job Summary: We are seeking an experienced and detail-oriented Advanced Meter Operations Specialist to join our Advanced Half Hourly Meter Operations Team. This role is crucial in maintaining all Half Hourly (HH) and Advanced Metering Resource (AMR) metering and communication points. The successful candidate will collaborate with suppliers, data collectors, distributors, and other industry agents to ensure accurate data consumption for our customers and supplier functions. Key Responsibilities: *Manage the end-to-end processes of advanced meter operations, including new installations, fault resolution, half hourly meter exchanges, and maintenance activities on HH and Non-Half Hourly (NHH) accounts. *Ensure compliance with tight timescales and conflicting priorities while managing and booking jobs within Service Level Agreements (SLAs). *Oversee the I&C HH Measurement Class C & EFG portfolio for the HH Metering Fault process, ensuring stakeholder expectations are met and queries are resolved in a timely manner. *Adhere to internal SLA and KPI targets and follow industry procedures (BSCP) to mitigate compliance risks. *Support the delivery of meter fault rectification for customers and suppliers, maintaining settlement performance aligned with industry targets. *Manage dataflows in accordance ...