Jobs
My ads
My job alerts
Sign in
Find a job Career Tips Companies
Find

Associate, client support

Bournemouth
Hazeltree
Posted: 28 August
Offer description

Get AI-powered advice on this job and more exclusive features.

The ideal candidate for this role should have 2+ years of experience of support and data monitoring.

The ideal candidate should be highly motivated with technical and analytical skills, with a lot of knowledge and experience in the Financial and the Treasury Management industry. He/she should be a technical problem solver and a quick thinker with exceptional organizational skills. He/she should also be articulate, organized, patient, thorough and able to deal with a variety of people including client representatives and department leads.

* Writing and manipulating SQL scripts (MS SQL).
* Experience in supporting .Net and web-based applications.
* Experience in supporting financial applications.
* Experience with Zendesk and Jira.
* Experience with writing user manuals and wiki articles.
* Experience with GIT, understanding of Git Flow.
* Experience with TFS.
* Ability to read/write RegEx.
* Advanced Excel skills.

Key Responsibilities:

* Data monitoring
* Chasing data providers via email and phone, communication with clients on ETA
* Managing & troubleshooting the onboarding process of new funds/accounts (including creating users, reference data workflows, wire configuration, etc)
* Dealing with issues like absence, discrepancy or duplication of data
* Submitting bug reports from production environments
* Contributing to evolving the daily data validations and client report delivery processes
* Communicating with clients in a proactive, consultative & professional manner
* Processing and responding to client requests
* Collaborating with Development teams including testing of new products for data extraction and monitoring
* Working with Project manager through the process of new accounts implementation: informing Data Service team of delays and/or new files monitoring

Essential Interpersonal skills:

* Strong interpersonal skills.
* A positive, confident, and determined approach.
* Demonstrate a high degree of self-motivation and ambition.
* Financial and Treasury Management industry knowledge.
* Should be a problem solver and a quick thinker with exceptional organizational skills .
* Should be articulate, organized, patient, thorough and able to deal with a variety of people including client representatives, data providers, and project managers

Hazeltree Fund Services Inc. is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We are unable to consider candidates who require sponsorship or visa-related support, now or in the future.


Seniority level

* Seniority level

Associate


Employment type

* Employment type

Full-time


Job function

* Job function

Information Technology

Referrals increase your chances of interviewing at Hazeltree by 2x

Get notified about new Client Associate jobs in Bournemouth, England, United Kingdom.

Bournemouth, England, United Kingdom 2 weeks ago

Bournemouth, England, United Kingdom 2 weeks ago

Bournemouth, England, United Kingdom 4 days ago

Bournemouth, England, United Kingdom 6 months ago


WKO Client Office Middle Office Associate

Bournemouth, England, United Kingdom 1 week ago

Bournemouth, England, United Kingdom 4 days ago

Bournemouth, England, United Kingdom 1 week ago

Bournemouth, England, United Kingdom 4 days ago

Bournemouth, England, United Kingdom 2 weeks ago

Bournemouth, England, United Kingdom 6 days ago


Payments Operations Transformation - Senior Associate

Bournemouth, England, United Kingdom 6 hours ago

Bournemouth, England, United Kingdom 5 days ago

Bournemouth, England, United Kingdom 2 days ago


Wholesale KYC Operations Maker - Associate

Bournemouth, England, United Kingdom 2 weeks ago

Bournemouth, England, United Kingdom 2 weeks ago


Trade & Working Capital Client Service Account Manager

Bournemouth, England, United Kingdom 4 days ago

Bournemouth, England, United Kingdom 2 weeks ago

Bournemouth, England, United Kingdom 6 days ago


Renewals Account Manager (Nordic Speaker)

Bournemouth, England, United Kingdom 3 weeks ago

Bournemouth, England, United Kingdom 22 hours ago

Bournemouth, England, United Kingdom 1 week ago

Bournemouth, England, United Kingdom 1 week ago

Bournemouth, England, United Kingdom 3 days ago

Bournemouth, England, United Kingdom 1 week ago


Performance Business Transformation Senior Associate

Bournemouth, England, United Kingdom 1 week ago


Administrator (First-Aider & LSA) - Bournemouth School

Bournemouth, England, United Kingdom 6 days ago

Bournemouth, England, United Kingdom 6 days ago

Bournemouth, England, United Kingdom 3 weeks ago

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

#J-18808-Ljbffr

Apply
Create E-mail Alert
Job alert activated
Saved
Save
See more jobs
Similar jobs
jobs Bournemouth
jobs Dorset
jobs England
Home > Jobs > Associate, Client Support

About Jobijoba

  • Career Advice
  • Company Reviews

Search for jobs

  • Jobs by Job Title
  • Jobs by Industry
  • Jobs by Company
  • Jobs by Location
  • Jobs by Keywords

Contact / Partnership

  • Contact
  • Publish your job offers on Jobijoba

Legal notice - Terms of Service - Privacy Policy - Manage my cookies - Accessibility: Not compliant

© 2025 Jobijoba - All Rights Reserved

Apply
Create E-mail Alert
Job alert activated
Saved
Save