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Customer Service Supervisor (Hiring Immediately), Colchester
Client: Wagamama
Location: Colchester, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Views:
2
Posted:
08.05.2025
Expiry Date:
22.06.2025
Job Description:
Front of House Manager | Location York Designer Outlet | Full Time
Please note that this role is based at Wagamama York Designer Outlet (Unit 201-202 St Nicholas Ave, York YO19 4TA).
At Wagamama, we celebrate individuality and diversity. We value personality over perfection — we call it "Be You, Be Wagamama." With over 165 restaurants across the UK and Ireland, we are seeking a Front of House Manager to join our journey to nourish from bowl to soul.
The Role
As a Front of House Manager, you will lead with passion, creating a positive environment for guests and team members alike. You will support and coach your team to excel, drive restaurant performance, and achieve excellent results.
Requirements
* Passionate about supporting and developing your team to uphold high standards.
* Experienced in shift planning, managing staffing levels, and coaching on the go.
* Knowledgeable in managing labor, rotas, and understanding financial performance.
* Enjoy celebrating success and recognizing individual drives and needs.
What’s in it for You
* Weekly pay plus tips (100% of tips go to the team).
* Access up to 30% of earnings before payday via Wagestream.
* £1000 annual bonus opportunity.
* Flexible hours to support your side hustle.
* Free food on shift and 50% off outside of work.
* Industry-leading family-friendly policies, including 26 weeks full pay + 13 weeks half pay for expectant or adopting individuals.
* Opportunity to try new menus first.
* Wagamama parties and VIP guest events throughout the year.
* Recognition as a nationwide "Love Above the Door" legend.
Additional benefits include pension schemes, holiday, training, cycle-to-work schemes, retail and leisure discounts, gym memberships, and long service awards.
Additional Information
Wagamama is proud to be part of the Disability Confident scheme.
Since this role is based at an airport, successful applicants will need to apply for an airport pass (paid for by Wagamama). This process requires providing five years of continuous references and completing a DBS check. If a pass cannot be obtained, we will consider vacancies in nearby non-airport restaurants.
*Tips are left at guests' discretion and are not considered wages. They vary by restaurant and are not guaranteed.
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