Responsibilities
* Maintain equipment readiness within established parameters governing regulatory compliance expectations so that all reasonable customer requests pertaining to the conduct of testing are met in a timely and effective manner.
* Assist in the interpretation of calibration records requested by customers during on‑site audits.
* Participate in customer audits as directed by Quality Management.
* Participate in department and/or company‑wide projects designed to improve the nature of customer service.
* Play the lead role in the resolution of Out‑of‑Tolerance events.
* Assist Management in addressing and resolving Corrective or Preventive actions as they relate to equipment.
* Ensure that testing staff working in the laboratory receive the help and cooperation they need on equipment used to successfully complete their studies.
* Prepare protocols related to validation and requalification of equipment and ensure all schedules are being maintained.
* Prepare impact assessment reports for the equipment involved in out‑of‑tolerance events.
* Coordinate outside calibration testing for equipment as needed.
* Work closely with department and metrology management in the qualification or retiring of equipment within the laboratory.
Qualifications
* Associate's degree in Chemistry, Biology, or a science‑related field.
* 1+ years experience in a regulated laboratory environment, working with general lab equipment.
* Thorough knowledge of scientific principles.
* Ability to think analytically; problem‑solving skills are essential.
* Knowledge of and familiarity with word processing and database software required.
Salary
$20.00 - $25.00/Hour
Benefits
* Health: Medical, dental and vision insurance, life insurance, employee wellness programs.
* Wealth: Competitive pay, 401(k) with company match (immediate vesting upon enrollment), employee referral program, annual bonus target.
* Professional Growth: Online training courses, virtual and classroom development experiences, tuition reimbursement program.
* Work‑Life Balance: Paid‑time off (vacation, sick, company holidays, floating holidays, volunteer time).
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