The Growth Company’s (GC) Employment Services is excited to announce a new opportunity for a Community Engagement Officer.
In this role, you will play a vital part in promoting theWorking Well: Support to Succeedprogramme, ensuring individuals are supported from their very first interaction. You will be responsible for building strong relationships with a wide range of stakeholders to generate referrals and connect Greater Manchester residents with opportunities that help them grow in confidence, skills, and community engagement.
You will engage with a diverse network of organisations and agencies, including Local Authorities, Jobcentre Plus, the National Probation Service/CRC, and voluntary and community groups, to raise awareness and drive participation in the programme.
*Please note this is a 5 month Fixed Term Contract position*
Key Responsibilities
* Raise awareness of the service through targeted marketing and outreach activities to increase referral numbers.
* Work to monthly referral targets, ensuring new participants are attached to the programme and continue engagement over a set period.
* Collaborate with Integration Coordinators to deliver effective engagement and meet referral goals.
* Develop and implement a variety of referral-generating activities, including cold calling (by phone and in person), follow-up calls, attending events and roadshows, and identifying and introducing potential referring partners.
* Verify participant eligibility for the programme.
* Distribute promotional materials such as leaflets.
* Refer individuals to relevant sources of further advice and support.
* Liaise with Key Workers to maintain service delivery with all engaged organisations.
* Complete initial assessment paperwork, including eligibility checks and required documentation.
* Accurately record participant information, including inputting data into the ESyncs systems.
About You
Excellent interpersonal and promotional skills, paired with a professional telephone manner and strong organisational abilities.
* Demonstrate advanced IT proficiency to support efficient and accurate working practices.
* Thrives in environments with challenging targets and key performance indicators.
High level of attention to detail, ensuring information is obtained and recorded accurately.
Flexibility and willingness to travel or work outside standard office hours when required.
* Perform effectively under pressure in fast-paced, performance-driven settings.
* Build rapport easily with a wide range of individuals and organisations, contributing positively to team dynamics.
* Embrace continuous development and actively seeks out training opportunities.
Skills Required
* Well-developed IT skills, including experience with management information systems, spreadsheets, diary management, and email.
* Strong communication skills, both verbal and written.
* Ability to organise and coordinate promotional events.
* Experience working with a range of agencies to promote services and generate referrals.
* Knowledge of the barriers faced by families with multiple challenges to employment and progression.
* Understanding of administrative systems used to track participant progress.
#J-18808-Ljbffr