Social network you want to login/join with:
col-narrow-left
Client:
EllisKnight International Recruitment
Location:
Job Category:
Other
-
EU work permit required:
Yes
col-narrow-right
Job Reference:
24c2b65ceb69
Job Views:
17
Posted:
12.08.2025
col-wide
Job Description:
Customer Service Assistant
Work with us at one of our client’s luxury student accommodation sites in Leicester.
This is a fantastic opportunity to join a fast-paced and exciting industry. You will be responsible for promoting this stylish new building and networking with local students to achieve 100% occupancy. It is a beautiful, modern, and vibrant site that offers impressive facilities, and you would be the voice and beating heart of the brand.
It is 37.5 hours per week, working from 09:00 am to 17:30 pm.
Key Tasks
* Conducting tours and viewings of the property
* Responding to all new enquiries through all mediums, including emails, online chat, and phone calls, ensuring these are answered within a timely and professional manner
* Building and maintaining relationships with local universities and sending regular marketing materials and availability updates
* Conducting regular leaflet drops throughout the town and encouraging visitors to the site
* Following up on all interest and ensuring all sales opportunities are explored
* Processing new applications within given timescales
* Keeping up to date with room prices and special offers to provide accurate information to potential residents
* Keeping up to date with competitor activities
Knowledge and Skills
* A friendly and welcoming approach with the ability to cooperate well with all students and clients in a professional, respectful, and friendly manner
* Great skills with social media, including posting adverts and streaming online on all used social media platforms
* Excellent rapport-building abilities
* Sales-focused and highly proactive approach
* High standards of dress and presentation
* Ability to remain calm during difficult situations or in a busy environment
* Excellent interpersonal skills, including a pleasant telephone manner
* Good administrative skills and the ability to use emails, phones, and various systems
* A positive and enthusiastic attitude with a strong focus on customer service
#J-18808-Ljbffr