Company Description
We're looking for a Floor Manager to join our restaurant team in Seabird at The Hoxton, Southwark.
The Hoxton, Southwark, is the third Hoxton in our hometown of London. This borough is known for its colourful history. Here, the famous London pub The Prince Albert once stood, where patrons would bet on sport from their barstools, handing fistfuls of cash to the pub’s licensed bookie. We have 192 bedrooms, two restaurants—Albie & Seabird—and our first Working From location not just in London but across Europe!
What you'll do...
* Ensure the restaurant/bar areas are H&S compliant for each shift
* Run the daily briefing for the restaurant/bar team
* Coordinate and run the reservations system
* Draft floor plans based on covers
* Support the Restaurant AGM and Restaurant GM with food & beverage stock management, ordering, and stock counts
* Assist in training on wine, food, and beverage menus
* Handle cash and report revenues daily as per hotel SOPs
* Manage labour scheduling
* Oversee service on the floor and bar
* Ensure the safe opening and closing of the restaurant
* Collaborate with the culinary team on menus, service, and product availability
What we're looking for...
* You know everyone, and they all know you.
* Intuitive understanding of guest needs before they express them.
* Ability to nurture long-lasting relationships; naturally personable.
* Deep understanding of hospitality in everything you do.
* Attention to detail and a passion for quality work.
* Desire to be authentic; no clones in suits here.
* Passionate about creating memorable experiences for guests and colleagues.
* Open-minded, ego-free, and collaborative.
* Willingness to try new approaches and do things differently.
* Team-oriented, supportive, and fun-loving attitude.
What's in it for you...
* Competitive hourly rate plus tronc
* 28 days holiday (including bank holidays), pension, and life insurance
* Health cash plan supporting physical & mental wellbeing
* Confidential support hotline and mental health first aiders
* Retail & hospitality perks through our partners
* Free night at The Hoxton and a meal for two upon starting
* Free shift meals
* Discounts across the Ennismore family
* Annual free night at The Hoxton and milestone bonuses
* Opportunities for career progression within a global family of brands
* Training and development programs
* Extra time off for volunteering
* Team events and bi-annual parties
* Enhanced family leave
* Diversity and inclusion events
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