Front Office Manager
Pre Opening position
3 months term (weekly pay) - Could extend beyond or become perm.
4* Hotel
The role
Reporting to the General Manager, the Front Office Manager will lead the experiences of our guests at check in, check out and during their stay.
Main responsibilities of theFront Office Managerinclude, but are not limited to:
Lead and develop the Reception team.
Achieve the departmental objectives of maximizing occupancy.
Maintain and build the reputation of the hotel and ensure that business objectives are accomplished.
Ensure guest service is maintained.
Recruitment, evaluation and development of employees as well as manage performance.
Ensure that training is carried out as appropriate, correcting and give constructive directions wherever it is needed.
Assists the General Manager in the administration of the department.
Demonstrates excellent knowledge of room categories, hotel facilities, rates, packages and any ongoing promotions.
Maximizes occupancy and helps optimize the RevPAR by adjusting the selling strategy under ...