Customer Sales Manager / Customer Relations Manager required at our Riverside Care Home in Ware, Hertfordshire!
Care Home based (37.5 hours per week)
Key Responsibilities
* Achieve set targets for resident occupancy, associated self-pay mix and average weekly fee.
* Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR.
* Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices.
* Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market.
* Identify potential business and marketing opportunities within the local catchment area.
* Work closely with the Home Manager and Head of Departments.
* Ensure all daily, weekly, and monthly required reports are completed accurately and on time.
What We're Looking For
* Self‑motivated, flexible, and enthusiastic.
* Works collaboratively with others always sharing ideas and information.
* Highly organised, ability to keep track and progress multiple priorities at any one time.
Why Join Care UK?
* Be part of a dynamic and growing organisation dedicated to providing outstanding care.
* Collaborate with a diverse and talented team in a supportive and inclusive environment.
* Enjoy a competitive salary and comprehensive benefits package.
* Make a meaningful impact on the lives of residents and contribute to the success of our care homes.
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