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D365 CRM Consultant – End User | Oxfordshire | £50,000 + Benefits
Are you ready to take ownership of a cutting-edge Microsoft Dynamics 365 CRM system and lead digital transformation from within? Our client, a leading end user is looking for a D365 CRM Consultant to drive their customer engagement strategy forward.
Location: Hybrid – 2 days in Oxfordshire
Salary: Up to £50,000
Employment Type: Full-time, Permanent
The Role:
As the D365 CRM Consultant, you will be the internal champion for Dynamics 365 CE/CRM. You’ll collaborate with stakeholders across the business to enhance CRM functionality, lead system improvements, and ensure the platform supports long-term growth and customer satisfaction.
Key Responsibilities:
* Manage and optimise the D365 CRM platform across the organisation
* Define and deliver the CRM strategy and roadmap
* Gather business requirements and translate them into technical solutions
* Oversee third-party vendors and consultants
* Provide training and support to internal users
* Ensure data quality, compliance, and reporting accuracy
What We’re Looking For:
* Strong understanding of CRM processes, workflows, and customisations
* Familiarity with Power Platform (Power Automate, Power Apps) is advantageous
* Excellent communication and stakeholder management skills
* A proactive, solution-focused mindset
What’s in It for You:
* A collaborative and forward-thinking working environment
* Autonomy to shape and evolve the CRM landscape
* Clear career progression opportunities
* Flexible working arrangements
* Competitive salary, bonus, and benefits package
Interested in making a real impact? Apply now and be part of a digital transformation journey that puts customers at the heart of the business.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Information Technology
* Industries
IT Services and IT Consulting
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