We're Hiring: Customer Service Supervisor (Immediate Start)
Location: Warmley, Bristol
Salary: £38,000 - £40,000 per annum
Hours: 08:30 - 16:30, Monday to Friday
Contract: Full-time, Permanent
Why This Role?
We're recruiting for a fantastic opportunity with a well-established family run company in Warmley, Bristol. If you're passionate about delivering exceptional customer service and want to join a business that truly values its people, this could be the perfect next step for you.
What's in it for you?
* Hybrid Working - 1-2 days from home for flexibility
* Free On-Site Parking - No more costly commutes
* Generous Pension Scheme - 2.5% employee / 4.5% employer contributions
* Life Assurance - 2x your salary for peace of mind
* Wellness Package - Supporting your health and wellbeing
* Company Bonus Scheme - Up to 3% of salary (based on performance)
* Career Development - Be part of a supportive, growing team
About the Role
As Customer Service Supervisor, you'll lead a small team and ensure our trade distributor clients receive outstanding service. You'll manage the order process from start to finish, check stock, handle pricing, and oversee accuracy in every transaction.
Key Responsibilities:
* Supervise and support one part-time administrator
* Manage pricing and quotations for customers
* Check stock availability and coordinate orders
* Ensure all orders are processed accurately
* Build strong relationships with trade distributor clients
About You
* Previous experience in customer service or order management
* Strong organisational and leadership skills
* Manufacturing background is desirable (but not essential)
* Ability to work independently and as part of a team
Ready to take the next step? Apply today and join a company that rewards success and invests in its people. Email (url removed)
Office Angels is an employment agency and business. We are an equal-opportunities employer who puts expertise, energy and enthusiasm into improving everyone's chance of being part of the workplace. We respect and appreciate people of all ethnicities, generations, religious beliefs, sexual orientations, gender identities, abilities and more. By showcasing talents, skills and unique experiences in an inclusive environment, we help individuals thrive. If you require reasonable adjustments at any stage, please let us know and we will be happy to support you.
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