Sales and Admin Coordinator - Hove, UKAbout the RoleReady to help customers access energy-saving home improvements and support Britain’s journey to net zero? Want to be part of a team that’s making homes warmer, greener and more efficient? At EDF, Success is Personal – and with us, your career journey is yours to shape.The OpportunityAs a Sales and Admin Coordinator, you’ll be the first point of contact for customers looking to benefit from the ECO4 scheme. You’ll guide them through the eligibility and assessment process, liaise with Retrofit Assessors and internal teams, and make sure every project runs smoothly from start to finish.This is a great opportunity to build your knowledge of energy efficiency and retrofit processes, while developing your customer service and coordination skills. You’ll be part of a supportive team, helping people make meaningful improvements to their homes and lives.This role is to be based from our Hove office, with flexible working options available.Who You AreWe’re looking for a Sales and Admin Coordinator who’s confident, proactive and customer focused. Do you offer…Proven administration background, with previous experience of handling customer callsStrong written and verbal communication skillsAccurate and timely database managementExperience working within GDPR frameworksGood computer skills, including Word and ExcelAbility to meet KPIs for calls, contact rates, conversions and installsKnowledge of ECO or other government schemesWhat You’ll Be DoingHandling inbound and outbound customer calls to introduce the ECO4 scheme and convert leadsGuiding customers through the full ECO journey, including eligibility and installation typesLiaising with Retrofit Assessors and internal teams to keep projects movingContacting customers to explain the process and gather required informationProviding support across the ECO processPay, Benefits and CultureAlongside a starting salary of circa £29,600 per annum (depending on experience), potential for an annual bonus, and a market-leading pension scheme, your package will include customisable benefits such as electric vehicle leasing, discounted gym membership, life assurance, tech vouchers, experience days, and more.At EDF, we believe there are multiple definitions of what it means to succeed. That’s why we offer you the freedom to develop a career that’s unique to you. Here, Success is Personal – it’s your journey, powered by us.Everyone is welcome at EDF; we’re committed to building a workforce that reflects gender balance, social mobility, and inclusion of minority ethnic backgrounds, LGBTQ+ communities, and those with disabilities. As a Disability Confident employer, we will support applicants requiring adjustments.Join us and find your success at EDF!#SuccessIsPersonal #EDFcareers #LI-HybridSuccess is personal. It's your journey, powered by us. Join us and we'll help Britain achieve Net Zero together.