Role
Talent Acquisition Business Partner, Go-to-Market (Sales & CS)
Why this role matters
Our Sales and Customer Success teams are at the heart of our growth and customer retention. We’re scaling fast and need a Talent Acquisition Business Partner who can own end-to-end hiring for these critical functions. This isn’t a transactional recruiting role, you’ll act as a strategic advisor to GTM leadership, shaping how we attract, assess, and hire world-class commercial talent.
Responsibilities
* Partner with Leadership: Work directly with the CRO, CCO, SLT across the GTM teams and hiring managers to define workforce plans and hiring priorities.
* Own the Hiring Lifecycle: From market mapping, sourcing, and running assessments, to coaching interviewers and closing offers.
* Design & Improve Process: Build scalable, candidate-first recruitment strategies that balance speed with quality.
* Talent Advisor: Provide insights on market trends, compensation, and competitor movements to influence hiring decisions.
* Employer Brand: Champion our story in the Sales & CS talent market, ensuring every candidate has a great experience.
* Diversity & Inclusion: Lead initiatives to widen pipelines and reduce bias in hiring processes.
About you / Qualifications
* Proven GTM Recruiting Experience - You’ve managed Sales, Account Management, CS hiring in a fast-paced SaaS, fintech, or tech scale-up.
* Headhunter instincts - You know how to proactively identify, approach, and engage top talent in competitive markets, not just rely on inbound.
* Assessment expertise - You’re skilled at interviewing and designing selection processes that reveal both capability and cultural fit.
* Talent mapping - You’re comfortable building market maps and pipelines across multiple levels, from SDRs to senior leadership.
* Business Partner Mindset - You’re comfortable influencing senior stakeholders and challenging when needed.
* Builder Mentality - You enjoy creating playbooks, refining interview processes, and setting the bar for hiring excellence.
* Data-Driven - You use metrics to guide strategy and conversations.
* High-EQ Recruiter - You know how to build relationships with candidates and hiring managers, earning trust on both sides.
* Direct impact - Shape the teams that drive revenue and customer success.
* Strategic role - Not just filling jobs, you’ll be a partner in designing how we scale.
* Growth - Opportunity to expand into broader Talent Leadership as we continue to grow.
* Culture - Collaborative, ambitious, and people-first environment.
About IRIS Software Group
IRIS Software Group, one of the UK's leading privately held software companies, where our mission is to streamline operations businesses, schools, and organisations.
We're not just a company. We're a transformative powerhouse providing cutting-edge software solutions and services. With our tools, you won't just be enhancing operational compliance, efficiency, you'll be reshaping certainty and confidence for our users in their future.
Imagine impacting over 4 million parents who use our software to connect with their children's schools, the 18% of workforce paid via an IRIS payroll solution, 50,000 SMEs harnessing our cloud bookkeeping services, and the 21,000 firms relying on us for compliance.
While our operational software may be the unspoken heartbeat reverberating through the core of our clients' businesses, you, as a member of our team, will be the lifeblood of our company. It’s crucial these vital functions work seamlessly, and with IRIS, you'll be at the helm of helping businesses tackle the complex, remain compliant and get tasks right the first time around – enabling them to focus on their productivity and growth.
We pride ourselves on bringing together the best and the brightest, with our employees being our greatest assets. Their innovative thinking, dedication, and high performance have shaped IRIS into the market leader it is today.
We’re pleased to say we’re not just a great place to work; we're an officially certified Great to Work and one of the UK's Best Workplaces for Women. Our recognition reflects our firm commitment to employee wellbeing, diversity, inclusion, trust in management, effective communication, and reward - factors we believe strongly in nurturing.
Join us at IRIS Software Group, a company that truly values engagement, rewards, and empowerment of our employees, and be a part of the exciting journey ahead!
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Human Resources
Industries
Software Development
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