Job Description
Inspection & Maintenance Delivery Manager
Own planned delivery. Assure standards. Drive improvement.
This role sits at the centre of operational execution. As Inspection & Maintenance Delivery Manager, you'll balance pace, cost, quality, and safety, working closely with suppliers to ensure work is delivered to agreed standards while maintaining strong governance and performance oversight. Regular field engagement is a critical part of the role, giving you first-hand insight into safety, workmanship, and delivery challenges.
Why this role matters
You'll be the person who turns plans into reality, standards into practice, and data into insight-making a tangible difference to network reliability and delivery efficiency every day. Planned programs are the backbone of safe, reliable infrastructure-and this role ensures they're delivered with discipline, transparency, and pride. You'll have real influence, visible outcomes, and the chance to shape how planned maintenance is delivered tomorrow, not just today. This is a hybrid role with a minimum of 2 days per week in a Central Reading office as well as occasional supplier and site visits.
What you'll be here to do:
You'll be accountable for the end-to-end delivery of approximately 50% of the Company's planned inspection and planned maintenance programme across the passive infrastructure estate. You'll:
Operational Delivery
* Own the delivery of ~50% of planned inspection and planned maintenance activities across all passive infrastructure.
* Translate programme plans into executable delivery, ensuring work is completed on time, within budget, and to standard.
* Dynamically adapt delivery plans to respond to urgent operational priorities (eg storm response or emerging risks).
* Manage delivery exceptions, blocked sites, and changes in scope to maintain momentum.
Field Engagement & Safety
* Maintain regular field presence to validate that inspection and maintenance activities are being delivered safely, consistently, and in line with agreed methodologies.
* Ensure safe systems of work are Embedded and applied consistently across all suppliers.
* Escalate and address any unsafe behaviours or non-compliance immediately.
Supplier Performance & Assurance
* Monitor and assure supplier delivery against KPIs, standards, and policies (including HS001, I&M manuals, and regulatory requirements).
* Hold suppliers to account for quality, productivity, and compliance while maintaining collaborative relationships that enable transparency and improvement.
* Balance robust assurance with partnership-based working to drive sustained performance uplift.
Data Quality & Governance
* Ensure inspection and maintenance data is accurate, complete, and supported by appropriate evidence (eg photos, condition scores).
* Maintain strong governance discipline across planning, execution, and reporting.
* Use data and insight to challenge performance, identify risks, and support continuous improvement.
Continuous Improvement
* Work with suppliers to improve service quality, reduce rework, and drive cost efficiency.
* Challenge the status quo, stay informed on external best practice, and apply learning to improve delivery outcomes.
Who we're looking for:
You'll be the person who turns plans into reality, standards into practice, and data into insight. You'll have:
* Excellent communication, influencing, and negotiation skills.
* Strong knowledge and experience of Health & Safety in construction or mobile infrastructure environments.
* Proven ability to drive delivery through third-party suppliers.
* Experience managing delivery to defined governance and processes.
* Track record of high-volume operational delivery.
* Ability to manage project finance and engage confidently with Programme and Finance teams.
* Strong problem-solving and decision-making skills.
* Experience in infrastructure asset management, construction, or engineering fields.
* Ability to adapt quickly in dynamic and high-pressure situations.
If you also have the following, we're especially interested in talking to you:
* Experience working with Operations/Service Management frameworks (eg ITIL).
* Background or knowledge of MEICA engineering.
* Experience using Remedy and SiteTracker.
If you put customers at the core, value trust over ticking boxes, and want to grow your impact as a delivery leader, this could be your next move.
Project People is acting as an Employment Agency in relation to this vacancy.