Job Role: Field Service Engineer - Coffee & Vending
Salary: £30,000 - £32,000 + door to door overtime paid
Role Summary
We are looking for a skilled Vending Engineer to support the delivery, setup, removal, and ongoing servicing of vending, coffee, and water machines across customer and company locations.
This role plays a key part in ensuring equipment performs reliably, safely, and to a high standard, while delivering excellent service to customers. The position also supports environmentally responsible working practices, focusing on efficiency, waste reduction, and sustainability.
Key Duties and Responsibilities
* Install, set up, relocate, and remove vending, coffee, and water machines in line with technical and manufacturer guidelines.
* Carry out routine servicing and preventative maintenance to reduce breakdowns and extend machine life.
* Attend breakdowns and service requests, diagnosing issues and completing repairs quickly to minimise disruption.
* Complete site visits and surveys ahead of new installations or equipment moves.
* Program, adjust, and calibrate machines, including drink settings and system controls.
* Manage warranty repairs and ensure service records are completed accurately.
* Provide basic user training and handover support following new equipment installations.
* Transport and position equipment safely during deliveries, upgrades, and relocations.
Continuous Improvement & Best Practice
* Support a proactive and responsive service culture within the engineering team.
* Apply sustainable engineering methods, including responsible disposal, reuse of parts, and recycling of materials.
* Assist with initiatives aimed at reducing environmental impact, such as efficient route planning and energy-saving practices.
* Work in line with all health, safety, and environmental policies and procedures.
* Identify repeated technical or service issues and suggest improvements to enhance overall performance and customer satisfaction.
Skills, Knowledge & Experience
* Strong practical knowledge of vending and coffee machine mechanics and electronics.
* Demonstrated experience in fault diagnosis and repair of vending and coffee equipment.
* Background in commissioning and decommissioning machinery within a food or beverage environment.
* Understanding of water filtration systems, grinder setup, and coffee extraction principles.
* Familiarity with AVA health, hygiene, and safety standards.
* Full UK driving licence with willingness to travel between sites.
* Confident communicator with a professional and customer-focused approach