Front of House Assistant - Broadstaits Front of House Assistant (Maternity Cover) Hours : 32 per week Rate of Pay : 12.71 per hour Location : Broadstairs Bannatyne, a leader in the health and wellness, is looking for a welcoming and efficient Front of House Assistant to join our team. Flexible schedule. 28 days annual leave increases with tenure. Free gym membership. Complimentary gym membership for another person (after 2 years service). Discounted Spa Treatments - 30% Discounted Spa Goods - 20% ELEMIS Products. Discounted Meals and Beverages - 50% cafe/bar. Career & Personal Development training. Mental Health, Well-Being and EAP Services. Length of Service Awards. Staff Awards and Bonuses. Discounted entertainment and shopping. A typical day in the life of a Front of House Assistant: Dealing with emails, phone calls and face to face queries. Prepare and serve a variety of beverages and light snacks efficiently (If your site has a cafe bar) Manage spa bookings and appointments, ensuring a smooth scheduling process. Assist with the promotion of spa services, special offers and retail products. Ensure all visitors to the site are logged correctly including contractors and guest passes. Undertake all relevant training required for the role. Ability to work flexible hours, including weekends and holidays. It would be desirable if you had proven experience in a receptionist or customer service role, preferably in the hospitality industry. It would also be beneficial if you were proficient in using booking systems and basic computer skills. As a Front of House Assistant, you'll be the first point of contact for our guests, setting the tone for their entire experience. Join us at Bannatyne, where your friendly smile and exceptional service will make a lasting impact!