NHS Scotland is committed to encouraging equality and diversity among its workforce and eliminating unlawful discrimination. The aim is for the workforce to be truly representative and for each employee to feel respected and able to give their best. To this end, NHS Scotland welcomes applications from all sections of society.
LUCS Duty Supervisor
LUCS is looking for an enthusiastic individual to join its team of Duty Supervisors at the Hub (Control Room) on the Astley Ainsley Hospital site in Edinburgh. This role involves controlling the allocation of telephone triage, appointments and visits for the service, linking in with partner organisations and systems. The successful candidate will interrogate data throughout their shift, assess demand and capacity, and advise clinical staff on the current situation.
Responsibilities
* Control allocation of telephone triage, appointments and visits.
* Interrogate data during shifts to assess demand and capacity.
* Advise clinical staff on the current situation.
* Work predominantly weekend shifts, with possible midweek shifts to support operations managers.
* Assist on public holidays and other ad‑hoc shifts as required.
Work Arrangement
The post is part–time and the salary will be pro–rata. The vacancy may close early once a sufficient number of applications are received, so early submission is encouraged. Candidates should ensure they have an appropriate right to work in the UK or that the post would be eligible for sponsorship before applying.
Eligibility and Legal Requirements
Applicants must demonstrate entitlement to work in the United Kingdom, which may involve a UK visa, EU settled or pre‑settled status, or eligibility for a UK Skilled Worker/Health & Care Worker Visa. The pre‑employment checks will verify this entitlement. Due to legislative changes from 1 April 2025, the role may require a different level of criminal records check. If assessed as a regulated role, the appointment will be subject to the Protecting Vulnerable Groups (PVG) Scheme.
Support for Disabled Candidates
Support will be provided to disabled candidates and candidates with long‑term conditions or who are neurodivergent by making reasonable adjustments to recruitment policy and practices.
Notification and Contact
The email address you provide will be used for notifications. Please check your Junk and Spam inboxes as notifications may go directly to these. For further information on the role and the skills and experience being sought, refer to the job description and person specification linked at the bottom of the screen. If after reading this information you have any questions, please contact John.Monk@nhs.scot.
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