About Us
We are a growing company specialising in importing and manufacturing products through our trusted network of factories across Asia, predominantly China and India. With a focus on quality, compliance, and customer satisfaction, we work closely with international partners and customers across the UK and Europe.
The Role
We are seeking an experienced Operations Manager to take ownership of our end-to-end operations. This is a varied and hands-on role, suited to someone with excellent organisational skills, a strong eye for detail, and the ability to manage international supply chains while coordinating UK operations.
You will oversee compliance, logistics, and packaging development while also supporting our growing UK-based warehouse and sales team. This position requires a proactive leader who thrives in a fast-paced, international environment.
Key Responsibilities
* Compliance & Documentation
* Design and review packaging in line with UK and EU directives, including Artwork, silkscreens and care labels.
* Liaise with graphic designers to develop concepts and mock-ups through to legally compliant packaging.
* Prepare and manage safety documentation for independent review.
* Analyse product test reports and compile legislative product safety documents.
* Liase with external auditors of social and safety audits of factories to ensure compliance.
* Operations & Logistics
* Compile and coordinate shipping documents, including sea freight consignments shipped directly to customers.
* Manage the sendingandreceivingofproductsamples between factories and customers.
* Liaise with overseas factories and customers to ensure smooth communication and timely project delivery.
* Oversee and recruit a small UK warehouse team, ensuring efficient handling of landed goods.
* Team Leadership & Business Growth
* Prioritise workloads, coordinate staff, and manage project timelines.
* Support and help coordinate a new sales team, assisting with lead generation, pitches, and conversion into new clients.
* Provide strong operational leadership to enable growth across international and domestic markets.
* Travel
* Be available for international travel to Asia and Europe to support business operations.
About You
* Proven experience in operations, supply chain, or compliance, ideally within international imports/manufacturing.
* Ideally understanding of UK and EU product safety and packaging regulations.
* Excellent ability to analyse technical documents and reports.
* Strong organisational and leadership skills, with experience managing teams.
* Ability to liaise confidently with factories, customers, and internal teams.
* Flexible and proactive, with ability to multi-task and prioritise workloads.
What We Offer
* Competitive salary (dependent on experience).
* The opportunity to play a key role in an expanding international business.
* Involvement in multiple areas of the business – from compliance and logistics to packaging and sales growth.
* International travel opportunities to Asia and Europe.
* A challenging and rewarding role with scope to grow alongside the company.
How to Apply
If you are an organised, motivated professional with experience in international operations and compliance, and you're excited to contribute to a growing business, we'd love to hear from you. Please apply via Indeed with your CV and a covering letter outlining your relevant experience.
Job Type: Full-time
Pay: £30,000.00-£35,000.00 per year
Benefits:
* Free parking
* On-site parking
Work Location: In person