Customer Consultants (full-time & part-time positions available)
Location: Various branches across South Wales
Salary: Starting at £23,749.52 per annum
Closing Date: Wednesday, 31 December 2025
Join Our Team!
We are recruiting Customer Consultants within our branch network. Both full-time and part-time roles are available, with a minimum of 17.5 hours per week. We offer flexible working arrangements to help everyone fulfill their potential.
Why Work With Us?
If you want to be part of an ambitious, progressive society, this is your opportunity. We are an innovative, modern mutual and a community and values-based employer that prioritizes our people and members. Make a difference to your community and your career — we want to hear from you!
What We Offer
* Starting salary of £22,946.40 per annum
* 25 days’ holiday plus bank holidays, plus a day off on your birthday
* Option to purchase additional holidays
* Ongoing training and development, including a rotational development programme
* Up to 14 hours paid Society leave for volunteering
* Health and wellbeing benefits: Employee Assistance Programme, subsidised flu jabs, eye tests
* Private healthcare (subject to medical disclosure)
* Personal health cash plan and dental cover (subject to selection)
* Life Assurance: 4 times your salary, plus critical illness cover
* Generous Stakeholder Pension Scheme: 10% employer contribution on top of your 3% contribution
We value diversity and welcome applications from all who share our values. As a regulated financial services organization, we conduct pre-employment checks including adverse credit and criminal record checks (DBS). DBS checks are at basic disclosure level for most roles, and standard level for certain roles under the Certification and Senior Managers Regime.
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