Job summary
Job Title-Medical Secretary - Directorate of Surgery
Hours per week- hours per week
Perm/Fixed Term-Permanent
Salary range- £25,147 - £27,596 per annum
Closing Date- 09th May 2024
Interview Date-20th May 2024
This post may close early due to high numbers of applicationsso you are advised to apply promptly.
All correspondence for this vacancy will be sent by email; please check your account regularly including your Junk and SPAM areas.
A great and friendly place to work, so bring your passion, commitment and expertise and enjoy the opportunities to make a difference every day.
Careers at George Eliot - 'Where you make a difference'
Main duties of the job
To work as part of a speciality team providing full secretarial support for the consultants and clinical staff in the team.
The post holder will work closely with the Team in ensuring that all clinics are typed speedily and accurately according to the guidelines laid down by the Trust.
Responsible for the audio typing of clinic tapes, reports, discharge summaries etc.
About us
Here at George Eliot our vision to ' excel at patient care' takes centre stage. An ever evolving clinically-led acute service provider we are on a journey to continually provide high quality, safe and responsive services delivered by inspiring, friendly and compassionate staff who share our corporate values which underpin everything we do. Our values are not just words on a piece of paper, they bond us together, reflect our ambition and shape who we are:
E ffective Open Communication
e x cellence and safety in everything we do
C hallenge but support
E xpect respect and dignity
L ocal health that inspires confidence
Benefits: On-site nursery, 27 days minimum annual leave plus bank holidays, cycle to work scheme, flexible working, extensive in-house course learning directory, buying and selling of annual leave, subsidised restaurant, tranquillity garden and generous subsidised on-site parking.
Job description
Job responsibilities
To work as part of a speciality team. Responsible for the typing of all correspondence relating to outpatients and inpatients as well as typing departmental correspondence.
Receives enquiries from patients and staff, resolving straightforward enquiries and forwarding more complex issues to the most appropriate member of the team. Liaise professionally with all departments regarding admissions, waiting lists, ad hoc ward attenders and cancellations ensuring hospital policies are adhered to.
To organise meetings and appointments for the consultants and the speciality team and make adjustments in line with agreed protocols where necessary. To set up and maintain filing systems ensuring all documents are accurately and are appropriately archived.
To obtain investigation results and exercise judgement to ensure that medical attention is urgently drawn to histology and urgent telephoned results and all results are filed in the patients records.
To take responsibility for tracking patients notes in the office. To open and distribute post, prioritising any urgent post and ensuring relevant documentation is attached in addition to acting promptly and appropriately to all e-mail correspondence.
Please find attached job description and person specification. for further details.
Person Specification
Qualifications
Essential
1. Able to demonstrate a good basic education
2. NVQ Level 3 Business Administration (or equivalent level of qualification or proven work experience)
3. Minimum of 2 years medical secretarial experience or similar role
4. RSA II (or equivalent level of qualification)
Desirable
5. Understanding of RTT pathways
Experience
Essential
6. Good audio/typing skills
7. Good communication skills
8. Able to prioritise, delegate and organize tasks effectively
9. Friendly and professional telephone manner
10. Ability to work unsupervised in a professional manner
11. Demonstrate understanding of patient confidentiality
Skills
Essential
12. Working knowledge of Computer systems
Desirable
13. Knowledge of case note tracking policy and procedure
14. Knowledge of Winscribe dictation system
15. Working knowledge of Lorenzo systems
16. Supervisory experience within a health care setting
17. Knowledge of Medical Terminology
Personal Qualities
Essential
18. oAbility to respond to work as part of a team or on own initiative
19. oConscientious and hard working
20. oAbility to deal with distressing situations
21. oTact, diplomacy and resilience
22. oProven flexibility
23. oAbility to adapt to change
24. oCommitment to personal development and service improvement
Other
Essential
25. oFriendly and professional manner