Metering & Billing Technician
Due to continuing growth, we are looking to add a Metering & Billing Technician to join our growing team primarily located within the North West/ North East with some travel to help out on sites within Scotland.
The Company
Vital Energi is a leading provider of renewable energy infrastructure and systems to the public and private sectors. We are supporting Hospitals, Universities, New Build developments, Towns and Cities as well as Industrial and Commercial clients to decarbonise their buildings.
We have and continue to work on ground-breaking projects throughout the UK which are supporting the UK’s Net Zero targets, such as the recently announced £1 billion low-carbon infrastructure project for Westminster.
With plans to double our headcount over the coming years, supported by offices opening in new locations across the country and our strong investment pipeline, coupled with our expansion into new markets such as industrial power generation with our very own Energy-from-Waste facility, there is no better time to join the family here at Vital Energi.
The Opportunity
Our Metering & Billing team currently manage the energy billing for core utilities including District Heat, Electricity and Water for over 18,000 customers. As a result of successful company growth, we are looking for a Metering & Billing Technician to support our metering and billing contracts in the North of England. Candidates will need to be flexible to travel across Northwest, Northeast and Scotland and be able to travel and work away from home when required.
The Role
Reporting to the Metering & Billing Team Leader you will be responsible for:
* Installation and commission of pre-payment metering equipment as per manufacturer, company and industry guidelines meeting daily install targets to a high-quality standard
* Commissioning Hydraulic Interface Units as per the company commissioning procedure resolving any identified issues during the process
* Providing front-line support to customers and clients by responding to reactive callouts resolving faults and upgrading systems in a professional manner
* Completing relevant company documentation as required and in accordance with the company’s quality assurance procedure
* Monitoring and recording equipment stock levels and replenishing when required
* Always adhering to GDPR guidelines
* Working in a safe manner and in accordance with the company’s Health & Safety policy
Skills/Experience-
* Able to demonstrate a good understanding of domestic electrical and plumbing principles ideally holding an electrical or plumbing NVQ qualification or equivalent
* Experience of dealing with members of the public
* Must have a full UK Driving licence
* Reliable with a flexible approach to works hours
* Able to communicate clearly and concisely at all levels and to work to deadlines with minimum supervision
* IT literate with experience in all Microsoft Office applications
* Hold a current CSCS card (desirable but not essential)
The Package
Includes:
* Salary negotiable DOE
* Contributory Company Pension Scheme
* Non-contributory death-in-service insurance
* Employee Assistance Programme
* 25 Days Holiday plus 8 days bank holidays.
* Additional holidays awarded in line with length of service
* Option to purchase/sell additional holidays
* Onsite gym/wellbeing centre at our Blackburn Head Office
* Discounted gym membership across the UK
* EV charging points where possible
Applications will be processed within 28 days of receipt. If you have not heard from us within this time period it will mean that your application has unfortunately been unsuccessful.
The company is opposed to all forms of discrimination and will select for employment, training and promotion on the basis of suitability for the job and/ or merit. It is company policy that no job applicant or employee receives less favorable treatment than another on the grounds of sex, race, colour, age, ethnic or national origins, political affiliations, religious beliefs, marital & civil partnership status, physical disability, sexual orientation, gender reassignment, pregnancy & Maternity related or is disadvantaged by unjustifiable conditions or requirements.
Only applicants who are legally entitled to work in the UK and are currently resident in the UK are invited to apply.
Notice to Agency and Search Firm Representatives:
Vital Energi Utilities Ltd is not accepting unsolicited CVs from agencies and/or search firms for this job posting. CVs submitted to any Vital Energi Utilities Ltd employee by a third-party agency and/or search firm without a valid written & signed search agreement, will become the sole property of Vital Energi Utilities Ltd. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you