We are looking for a Customer Service Assistant to join the National Theatre Enterprises Team on a 3 Month Fixed Term, Part Time Contract.
As a Customer Service Assistant, you will often be our customers first point of contact and will be expected to provide a first-class welcome to all, always going the extra mile to provide the best experience. You will be flexible and work hard to ensure the bookshop is welcoming, safe and profitable.
The successful candidate will have the following:
1. Experience working in a fast paced retail environment
2. Passion for theatre and books
3. A friendly, enthusiastic and approachable manner with demonstrable experience of providing proactive customer service to ensure each customer receives an outstanding customer experience.
4. The ability to work under front line pressure whilst maintaining a professional approach to providing an efficient and effective service at all times.
5. Excellent communication skills are essential, including the confidence to communicate clearly to both individuals and large groups.