Management Level
C
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries.
EQ is a fintech that connects the future of capital, communications, and governance, building trust and confidence in every market we serve. We are TRUSTED to deliver on our commitments, COMMERCIAL in building long term value, COLLABORATIVE in our approach and we IMPROVE by continually enhancing our skills and services. There has never been a better time to join EQ.
About EQ Shareholder Services
Equiniti is undergoing a bold transformation, powered by a dynamic, newly formed leadership team that began their journey in 2025. This Leadership team is steering EQ into the future by leveraging state-of-the-art technology and data-driven strategies to drive customer satisfaction and unlock new growth opportunities. EQ is not just supporting organisations – EQ is revolutionising how it engages with shareholders and manage their corporate lifecycle. From energising shareholder engagement and streamlining stock registers to facilitating seamless ownership transfers, dynamic shareholder meetings and efficient dividend payments, EQ is the backbone of global equity administration.
But that’s just the beginning. EQ’s mission is to digitize every aspect of shareholder interaction, making investments more accessible, transparent and more engaging than ever before. EQ is leading the charge in dematerialisation, empowering issuers and shareholder to embrace a digital-first experience. The acquisition of Notified has supercharged the organization’s capabilities in investor relations and communications, making EQ the only global technology partner dedicated to both public relations and investor relations solutions. EQ’s commitment to agility and a #ClientObessedApproach means they act fast, deliver exceptional service and always put their clients first.
The Opportunity
The Senior Vice President, Core Operations is the architect of EQ’s operational backbone, responsible for orchestrating complex, high-volume processes that underpin shareholder services worldwide. This leader ensures seamless execution of transfers, legal documentation, bereavement, mandates, tax operations, investment operations, dissenters’ processes, corporate actions, and proxy tabulation. By championing regulatory compliance and process optimization, this role drives operational excellence, risk mitigation, and continuous improvement across diverse teams and geographies.
Roles and Responsibilities
1. Oversee global operational processes and strategies, ensuring efficiency and compliance
2. Develop and implement operational policies, standards, and procedures
3. Lead and mentor regional operations managers, fostering a culture of excellence and accountability
4. Drive operational efficiency and productivity improvements through automation and process optimization
5. Collaborate with cross-functional teams to support business objectives and regulatory requirements
6. Monitor and analyze key performance indicators and operational metrics
7. Identify and mitigate risks in operational processes
8. Manage global supply chain and logistics operations
9. Foster continuous improvement and innovation across all levels of the organization
Skills, Capabilities and Attributes
10. Significant experience in operations management, with demonstrable experience in a senior global leadership role in fintech or financial services.
11. Global operations management
12. Strategic planning and execution
13. Compliance and risk management
14. Performance management and analytics
15. Exceptional leadership and team management
16. Strategic vision and decision-making
17. Outstanding communication and interpersonal skills
18. Bachelor’s degree in Business Administration, Management, or related field; MBA preferred
What We Offer
Save For Your Future - Equiniti Pension Plan; Equiniti matches your pension contributions up to 10%
All Employee Long Term Incentive Plan (LTIP) – Gives all EQ Colleagues the opportunity to benefit if the current owners successfully sell the company for a profit.
Health and Wellbeing – Employee Assistance Programme: counselling, legal & wellbeing support for colleagues and their households. Life assurance cover at 4x salary with the ability to purchase enhance cover.
Employee discounts – Discounts and cashback at your favourite high street stores through our EQ Wins Platform.
Flexible Benefits – The ability to purchase a wide variety of benefits through our flex plan; gadgets, travel insurance, will writing, holiday trading and more.
Time Off – Typically 29 days holiday + bank holidays. 2 volunteer days to get involved with a charity of your choosing.
Winning together – Equiniti ICON award vouchers; recognising the individuals going above and beyond to help the business succeed.
Learning & Development – Investment in LinkedIn Learning for all colleagues.
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please note any offer of employment is subject to satisfactory pre-employment screening checks. These consist of 5 year activity & GAP verification, DBS or Access NI, Credit, Sanctions & CIFAS checks.