Purpose To work alongside the Practice Manager in maintaining a high quality, comprehensive service of care to both patients and Consultants within the Clinic. To work with the Head of Nursing in ensuring clinical standards remain a key focus in line with CQC requirements by monitoring, assessing, escalating and implementing improvements where and when necessary. Main Responsibilities · Plan and prepare for all Dermatology clinics held throughout the week, in advance of need · Assisting Dermatologists and Surgeons with a range of specialised procedures such as general dermatology and skin care surgery · Plan and organise the workload of clinical staff to support the clinic sufficiently in line with capability, skill and availability · Work alongside the Practice Manager to undertake audits and embed necessary compliance measures · Identify and enable opportunity to develop nurse-led follow-up services · Ensure compliance with NICE Guidelines and TDP Policies & Procedures by all clinical staff · Promote the TDP Vision and Values amongst staff to promote a positive, patient focusses culture within the clinic · Support patient understanding through the provision of education and resources to patients, their families and staff · Engage with new technology and practices, promoting this amongst the team in the drive to improve patient services Clinical Responsibilities · Perform all aspects of relevant nursing care for patients including dressing/bandaging techniques and the removal of sutures/clips · Support the patient throughout their visit ensuring safe and effective care from start to finish · Ensure patients and carers have received sufficient and relevant verbal and written information · Educate each patient on how to protect their skin, prevent illnesses and care for skin diseases/conditions at home · Assist and chaperone patients whilst clinical examinations/procedures are being undertaken · Assist medical staff with fine needle aspirations, core biopsies and take responsibility for the collection/labelling of specimens · Ensure high standards of care in various Nurse-led follow-up clinics including phototherapy, cryotherapy, acne clinics, PRP and related clinics, patch testing and assisting in minor surgery · Prepare specific equipment required within the Department prior to clinical procedures. · Act as patient advocate and always ensure patient satisfaction · Assist in creating a supportive and caring environment · Promoting high standards of clinical care to all our patients · Check referral letters, results and x-rays are available for clinical sessions Personnel Management · Supervise and demonstrate procedures to junior staff qualified and unqualified · Assist in the mentoring and teaching of student nurses, bank nurses and HCAs within the Clinic · Enhance quality of care by assisting with the management of change in nursing practice based on evidence/research · Manage the activities of all Nurse staff, ensuring that an effective service is provided · Promote holistic patient care through multi-disciplinary engagement and team working · Provide strong, visible and accessible leadership to your team · Actively promote the clinic’s culture with staff and with external bodies · Alongside the Practice Manager ensure staff receive annual appraisal, regular 1-1 interaction and staff meetings, plan and organise regular audits with team training, refresher training and inductions with the Practice Manager · Provide clinical supervision and guidance at regular intervals and where necessary / if required Systems and Equipment · Record biographical details of individuals in manual and computerised records · Prepare specific equipment required within the department prior to clinical procedures, using decontamination techniques prior to mandatory safety checks · Maintain, monitor, control and order stock and equipment within the department, reporting any deficit or maintenance required · Prepare clinical area and department prior to start of clinic. Clinical Governance · At all times ensure Health and Safety Standards are adhered to by all clinical staff, in accordance with TDP Policy · Ensure you are familiar with and uphold TDP Policies, in particular those relating to patient safety – Incident Reporting, Safeguarding, Equality & Diversity, IP&C · Ensure processes, facilities and services are in keeping with CQC requirements and any identified concerns are escalated accordingly · Responsible for clinical incident reporting as per Company policies · At all times promote and ensure Infection Prevention & Control Policy is being adhered to high standard · Continually monitor and review the work environment to ensure the safety of patients, service users, shareholders and staff · Report any incidents or concerns appropriately and undertake investigation or action to mitigate the situation wherever possible · Undertake identified audits accurately and factually and respond accordingly to results that fall below required standard · Assist the PM in addressing any raised complaints or concerns with a thorough, non-biased approach CANDIDATE PROFILE This job description is intended to be a guide and will be subject to review/change. Changes made following consultation with the post holder. CANDIDATE PROFILE Academic/Vocational Qualifications · Nursing Degree / Diploma · Current registration with NMC Experience · Significant post-registration nursing experience · Extended practical knowledge of Dermatology · Experience of delivering treatments in dermatology setting · Knowledge of patient database systems · Actively undertaking training to support care delivery · Experience and knowledge of working in an outpatient / clinic set up Skills and Qualities · Excellent oral and written communication skills · Passion for patient care and delivering an effective service · Numeracy and administrative skills · Organisational and time management skills · Demonstrates a professional, confident and calm approach · Self-motivated and able to motivate others · Ability to work independently and as part of a team · Ability to multi-task and problem solve · Works to well established routines/procedures · Able to develop and maintain positive and professional working relationships with all staff and patients · Reliable attendance and timekeeping