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Group Human Resources Manager for the LabLogic Group
The Company
At LabLogic Systems Ltd, we're pioneers in the Life Science, PET/Nuclear Medicine, and Radiation Safety sectors. We're committed to excellence, delivering high-quality products and service while fostering a positive work culture grounded in our core values: Passionate and driven, Everyone is accountable, Respectful and inclusive, Family atmosphere, Efficient, Customer-focused, and Trustworthy. Recently, the LabLogic Group was honoured with the prestigious King’s Award for Enterprise in International Trade and achieved the Investors In People Gold accreditation, affirming our commitment to creating an exceptional workplace. Join us in a collaborative, supportive team, where benefits like our annual Center Parcs trip and race days foster positive working relationships. LabLogic Systems Ltd is not just a workplace; it's a rewarding journey in a globally acclaimed organisation.
The Role
This is an exciting opportunity for a proactive and detail-oriented professional to play a crucial role in LabLogic Group’s sales operations and executive support functions specifically across the UK, US, French, and German teams. This role involves handling sales-related administrative tasks, ensuring effective communication internally and externally, and providing executive support to the Sales Director and management team to streamline operations.
This position is essential for maintaining smooth sales operations, strengthening distributor relationships, and driving process improvements as the company continues to expand.
Responsibilities
1. Monitor CRM usage ensuring data accuracy, dashboard maintenance, and the development of new proposal templates/user guides, while supporting CRM feature testing and system troubleshooting.
2. Manage and update the internal price list, ensuring new products are added with proper details and supplier price list updates are implemented.
3. Conduct an annual review of internal pricing and issue an updated Distributor Price List.
4. Monitor incoming sales enquiries, providing first-line response and logging them in the CRM based on product interest.
5. Collaborate with the sales team on tenders, procurements, and large projects, and assist with administering tender responses.
6. Provide comprehensive support to the Sales Director, managing scheduling, communications, inbox, CRM data, and task follow-ups to ensure timely responses and efficient operations.
7. Provide timely updates and communications to distributors, oversee onboarding for new distributors, and track distributor agreements and documentation.
The above list is not exhaustive and, as such, you may be required to undertake other duties as appropriate.
Requirements
1. Highly organised, with the ability to manage multiple tasks efficiently.
2. Strong administrative skills and attention to detail.
3. Excellent communication skills across multiple platforms.
4. Ability to manage upwards and ensure timely responses from management.
5. Strong customer service skills when liaising with distributors and clients.
6. Technologically proficient with the ability to quickly learn new systems.
7. Proficiency in Microsoft Excel.
8. Adaptable and open to change.
9. Experience in systems management and process development.
10. Strong problem-solving skills with the ability to think proactively.
We invest in our people
1. You will receive all bank holidays plus 24 days holiday per year (increasing over service) + additional day off over Christmas
2. UK team building weekend at Center Parcs for employees and their families to attend
3. Private medical insurance with BUPA
4. Employee Assistance Programme
5. Scottish Widows pension scheme
6. Death in service policy
7. Exclusive access to a holiday home in Scarborough
8. On-site gym
9. Cycle to work scheme
Seniority level
Entry level
Employment type
Full-time
Job function
Administrative and Sales
Industries
Software Development
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