Aftercare Administrator
Location/Base: Homebased (Designated office: Memorial House, Coalville), there will be a requirement to be flexible to attend the head office at least 2 days per month.
Hours: 35 hours week, Monday to Friday, 9am to 5pm, with one hour for lunch each day
Salary: £24,050 - £26,722 per annum (Development RFJ 2)
The role
We have an exciting opportunity for an Aftercare Administrator to join the Development aftercare team, as we focus on the successful delivery of new homes and providing excellent customer service.
In this role, you will be providing support and assistance to the Aftercare, Delivery and wider business teams to ensure the successful delivery of the delivery aftercare service working closely with Delivery Colleagues to support and maintain high levels of accuracy, organisation and communication.
The person
Do you have experience in previous multi skilled administrative work and in defect management and coordination with developers?
Do you have knowledge of working with Excel spread sheets?
Do you have excellent interpersonal and communication skills (oral and written) and ability to build relationships externally and internally?
Are you able to meet tight timescales and work under pressure? If so, we would love to hear from you.
About us
emh group is one of the largest providers of affordable homes and support services in the East Midlands. We pride ourselves in providing high quality homes and services that contribute to sustainable communities.
Our vision is to be the best social housing and care business in the country, leading the market as service provider and employer.
Our values
Our values are important to us and we're looking for people who can help live our values of Integrity, Diversity, Openness, Accountability, Clarity and Excellence.
Company Benefits
Our generous package includes:
Competitive salary
Contributory pension scheme
Health cash plan – BHSF
39 days' annual leave (including statutory days), increasing to 44 days with length of service (pro-rata for part time)
Flexible working
A wide range of training and development opportunities (we are an Investors in People accredited organisation)
Qualifications
GCSE English and Maths at Grade C or above (or equivalent)
Good digital and ICT skills including use of: internet, email/Outlook calendar, mobile phone/tablet, MS Word, & Digital Safety.
For further information about the role, please see attached Job Description and Person Specification.
How to apply
Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document).
Please note: We reserve the right to close these vacancies prior to the application deadline once a sufficient number of applications have been received, so recommend early application.
We ask all candidates to evidence their right to work status during the recruitment process. Please click here for a list of Sponsor Licence holders in the UK and information on the types of roles that are eligible for sponsorship.
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