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At Avery Healthcare, we are dedicated to supporting the people who care for our residents. We recognize the hard work of our teams and are committed to celebrating and supporting you every step of the way.
By joining us, you'll make a positive impact on residents' lives daily — your compassion and dedication truly matter. We offer a caring and supportive environment with opportunities for growth and development throughout your career. As part of our close-knit team, you'll experience a culture that values respect, compassion, and a shared commitment to exceptional care.
We’re seeking a warm, enthusiastic, and dedicated individual to join our award-winning team as a Receptionist. If this sounds like the right place for you, we’d love to hear from you!
ABOUT THE ROLE
Your role as a receptionist will focus on providing professional, high-quality customer service as the first point of contact within the home, along with handling various administrative duties.
Additional responsibilities will include:
1. Answering the telephone and responding to enquiries at reception, redirecting calls to relevant staff, and recording messages accordingly.
2. Completing reception-related administration, maintaining databases, and providing administrative assistance as required by the General Manager.
3. Maintaining the tidiness of the reception area in liaison with Housekeeping to ensure standards are upheld.
ABOUT YOU
To succeed in this role, you'll embody our values of caring, supportiveness, honesty, respect, and accountability in all your actions.
Our ideal candidate must:
* Have excellent verbal and written communication skills.
* Possess a positive, friendly, and welcoming attitude.
* Have previous experience with problem-solving and handling client complaints.
ABOUT AVERY
At Avery, we’re more than one of the UK’s largest providers of luxury elderly care homes — we’re a place where people love to work. We believe that later years should be as enriching as any other, and we’re passionate about creating meaningful experiences for residents and staff alike. With our vision of "creating meaningful lives together," we offer exceptional care across over 100 homes, fostering a supportive and inspiring environment where employees feel valued and empowered every day. Join us and discover why Avery is the preferred choice for residents and team members alike.
Please note:
* This role requires a DBS Disclosure check, the cost of which will be covered by Avery Healthcare.
* Proof of eligibility to work in the UK is necessary.
This advert may be withdrawn before the deadline depending on application volume and business needs.
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