Keep our fleet running smoothly with seamless operations, standout service, and sustainability at the core.
Proclinical is seeking a Facilities Ops Specialist to support fleet operations and management activities. This role is based in Stockley Park and requires a minimum of three days onsite per week. You will play a key role in ensuring smooth day-to-day fleet operations, delivering excellent customer service, and maintaining compliance with fleet policies and sustainability goals.
Responsibilities:
1. Manage daily fleet operational activities in collaboration with preferred fleet suppliers.
2. Serve as the central point of contact for employees within the company car scheme, ensuring exceptional customer experience and service excellence.
3. Produce fleet management reports, including fuel audits, car fleet payroll, and taxable benefit reports, adhering to reporting schedules.
4. Coordinate weekly HR data flow between the company and fleet suppliers, prioritizing onboarding and leaver processes.
5. Maintain surplus vehicle logs and proactively reallocate vehicles in line with car policy.
6. Perform quarterly emissions sustainability procedures as directed by the Fleet Director.
7. Host periodic operational meetings with fleet suppliers as needed.
8. Handle other operational fleet management tasks as required.
Key Skills and Requirements:
9. Strong written and verbal communication skills.
10. Excellent attention to detail and ability to perform numeric analysis confidently.
11. A proactive, problem-solving mindset with the ability to multitask effectively.
12. Proven ability to build trusted stakeholder relationships and engage proactively with fleet suppliers.
13. Proficiency in Microsoft Excel, Word, PowerPoint, and Tableau (preferred).
14. Certification from IFCM (Institute of Car Fleet Management) or another recognized fleet management body is desirable.