Overview
We are seeking a dedicated and proactive Onboarding Manager to join one of our clients team.As Onboarding Manager, youll own the end-to-end onboarding process for new clients, ensuring a seamless and professional experience from contract signature through to successful go-live.
Working across Mintsoft, integrations, internal tooling and operational workflows, youll coordinate across departments to ensure every client is technically and operationally ready to succeed.
Youll play a vital role in shaping first impressionsdelivering clarity, confidence, and momentum for both our clients and our internal teams.
The onboarding function ensures every new partner gets the strongest start possible. By managing setup, testing, internal coordination and training, the Onboarding Manager lays the foundations for long-term service success.
Your work directly supports client retention, SLA performance, and profitable partnerships making you a key driver of scalable growth.
Responsibilities
1. Develop and implement comprehensive onboarding programmes tailored to the needs of new hires within the financial services industry.
2. Collaborate with various departments to ensure all necessary resources and trainin...