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Pensions officer

Birmingham (West Midlands)
Pinsent Masons
Pensions officer
Posted: 8 March
Offer description

Pensions Officer – Birmingham or London

Overview

We’re excited to be growing our Pensions team and are looking for someone who genuinely enjoys supporting people, staying organised and being part of a team that works closely together. As our new Pensions Officer, you’ll play an important part in helping us deliver an outstanding service to our clients and supporting our national PMPS team day‑to‑day.

If you enjoy variety, working with friendly colleagues and having a real impact on how a team functions, you’ll fit right in.

Who we are

PMPS provides practical, commercially focused consultancy and governance services for large, complex pension arrangements. Its multidisciplinary team combines legal, consultancy and administrative expertise to support DB, DC and master trust schemes. These reach across sectors including financial services, energy, manufacturing and retail, typically ranging from £500M to £5BN in assets. Clients include high street banks, large energy companies, manufacturing companies and high street retailers.

PMPS works closely with senior stakeholders such as trustee Chairs, HR and Finance Directors and business leaders. It also incorporates Trustee Solutions Limited, a professional independent trustee responsible for large commercial group life master trusts covering over 750,000 employees.

Led by Partner Christina Bowyer, PMPS operates within one of the UK’s leading pensions legal practices, recognised for its collaborative culture and market‑leading expertise, and supporting trustees, corporates and pension providers.

What you’ll be doing

This role is perfect for someone who wants to learn and thrive in a supportive environment. Someone who is organised, flexible and is interested in building relationships with clients and colleagues.

You’ll get involved in:

1. Being a friendly, reliable point of contact for routine client queries
2. Organising meeting papers and coordinating with advisers
3. Attending client and adviser meetings
4. Conducting research and supporting knowledge management projects
5. Helping prepare and monitor project plans
6. Helping prepare call notes and monitor actions from client meetings
7. Helping deliver training sessions and client materials
8. Keeping client documents organised and up to date
9. Drafting clear, professional correspondence
10. Supporting our billing process and preparing fee documents
11. Managing scheme returns and regulatory information
12. Supporting new business and client development activities
13. Attending events to represent PMPS and to build your own network of contacts

Your work will make a real difference — you’ll be the person who helps the whole team deliver seamlessly.

What we’re looking for

You don’t have to tick every box, but we’d love to hear from you if you’re someone who:

14. Is working towards (or keen to begin) a PMI qualification
15. Has some basic pensions knowledge and a willingness to grow and learn
16. Enjoys working as part of a supportive team
17. Is keen to build strong team and client relationships
18. Is a clear, confident communicator
19. Is comfortable using Microsoft Word, Excel, PowerPoint and document systems
20. Has excellent attention to detail
21. Can manage competing deadlines without getting flustered
22. Likes finding better ways of doing things
23. Is proactive, adaptable and able to work independently when needed

If you’re enthusiastic and eager to develop, you’ll thrive here.

What we’ll offer you

24. A genuinely friendly, collaborative team
25. Opportunities to grow your skills and career through
26. A clear career development path with access to training and 1:1 structured support
27. Early responsibility, with opportunities to work directly with clients
28. Exposure to high‑profile pensions work that’s shaping the industry

We don’t just want you to do well—we want you to feel valued, supported and proud of the work you do.

Interested? We’d love to hear from you.

Please apply through our recruitment portal.

If you’d like to chat informally about the role or have any questions, feel free to get in touch with our in‑house Lateral Recruitment Advisor Steffy Lam:

🔗 /in/steffy-lam-715241238/
📧 @

Our commitment to inclusion

At Pinsent Masons, we want everyone to feel they belong. We value individuality and welcome applications from people of all backgrounds, identities and experiences. If you’re excited by this role, we encourage you to apply.

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