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Team Leader - Victoria's Secret, Plymouth, Plymouth
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Client:
NEXT
Location:
Plymouth, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
1793d98ed138
Job Views:
29
Posted:
18.06.2025
Expiry Date:
02.08.2025
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Job Description:
About the role
As a Team Leader at Victoria’s Secret, you’ll work alongside a friendly and supportive team passionate about delivering the best customer experience.
No two days are the same, but here’s an overview of your responsibilities:
* Customer Experience: Deliver an exceptional customer experience by helping customers find products and complete their purchases.
* Brand Bra Experience: Provide expert advice on bra fitting, sizing, and styles.
* Visual Merchandising: Own the presentation of products, helping customers find what they need and discover new items.
* Lead by Example: Energize and support the team, ensuring high brand standards and personalized customer service.
* Store Targets: Support the management team to meet KPIs, focusing on sales growth and profitability.
* Store Standards: Maintain store standards, manage deliveries, stock replenishment, loss prevention, and health & safety procedures.
* Store Operations: Perform opening and closing duties, including key holder responsibilities.
* Executing the New: Assist with product launches, floor set moves, and audits, ensuring team training and readiness.
About you
* Passion for retail: Enthusiastic about all aspects of retail, creating memorable experiences for customers.
* Love the customer: Eager to learn and develop customer service skills and product knowledge.
* Relationships that count: Build valued relationships with team members and customers.
* Collaborate with purpose: Work purposefully with your team to share enthusiasm for the brand.
* Team Player: Supportive, flexible, and positive in the workplace.
* Fast is fun: Thrive in a busy environment, enjoy multitasking, problem-solving, and collaborating.
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