Service Manager
Location: Civic Campus, Euclid Street, SN1 2JG
Start Date: ASAP
Contract Duration: 4+ Month
Working Hours: Mon – Fri, 09:00 – 17:00, 37 Hours per week
Pay Rate: £ 47.67 per hour
Job Ref: OR17373
. Job Responsibilities
Oversee parking management, including staff, on and off-street parking, and traffic enforcement.
Advise and support in developing parking policies and objectives.
Maintain and implement the Council's parking strategy and ensure compliance with relevant laws.
Manage parking contractors to meet customer service standards and legal guidelines.
Lead parking contract development and procurement.
Oversee parking IT systems and manage parking assets like signs and payment machines.
Manage off-street car parks and support EV charging operations.
Monitor local and corporate performance metrics.
Lead and manage the Parking Team, including staff development and performance reviews.
Provide advice to Cabinet members on policy and project implementation.
Manage the parking budget and contribute to financial strategy.
Person Specifications
Must Have
Experience in parking management within a Local Authority.
Strong communication and leadership skills.
Experience in team development and management.
Strategic decision-making skills.
Data analysis and project management skills.
Knowledge of relevant parking legislation.
Budget management experience.
Proficiency in MS Office and Parking IT Systems.
Nice to Have
Experience in liaising with local and national organizations for best practices.
Ability to adapt to the political context and advise senior management.
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