Media Administration Senior Lead
The Media Administration Senior Lead is responsible for leading and developing a high‑performing team of Media Admin Assistants, owning the end‑to‑end campaign booking and financial administration process across various platforms. This role drives operational excellence, standardised ways of working, and on‑time, accurate revenue and billing delivery to ensure Tesco Media can scale efficiently and maintain strong financial governance.
Responsibilities
* Lead and develop a high‑performing team of Media Admin Assistants.
* Drive operational excellence and standardised ways of working across the team.
* Own day‑to‑day workflow, ensuring accurate campaign bookings, pipeline build and billing.
* Embed standardised ways of working and scale best practice, including automation opportunities.
* Maintain data accuracy and consistency across internal tools and Salesforce.
* Track and report on key KPIs including revenue delivery, billing timeliness and accuracy.
* Drive process improvements to improve efficiency, accuracy and scalability.
* Ensure compliance with Tesco Media policies, financial controls and audits.
* Lead, coach and develop the team, providing hiring, onboarding, training and performance management.
* Partner with the Group Head on resourcing and prioritisation.
* Manage day‑to‑day support and escalations, resolving issues quickly and clearly.
* Partner with Sales, Account Management, Media Client Services and Finance across campaign and billing delivery.
* Own credit and rebills, ensuring accurate revenue recognition at month‑end.
* Support system and process change through testing, training and change management.
Qualifications & Expectations
* Demonstrated experience leading or mentoring a small team, focused on coaching and performance management.
* Proven experience in media operations, campaign administration or commercial support within a media or retail media environment.
* Strong understanding of campaign booking systems and workflow tools.
* Proficiency in Salesforce or equivalent CRM/financial systems.
* Excellent organisational skills and attention to detail, capable of managing multiple priorities in a fast‑paced environment.
* Strong analytical and problem‑solving skills, particularly around data accuracy and process optimisation.
* Confident communicator with strong interpersonal and stakeholder management skills.
* Collaborative mindset, with a passion for continuous improvement and operational excellence.
Benefits and Working Environment
We offer a comprehensive rewards package, flexible working hours, and additional perks such as your birthday off. Enjoy investment in cutting‑edge technology and a nimble, small‑business feel that encourages experimentation and learning.
We value diversity and inclusion, supporting networks such as Gender Equality Network, Proud, Family, One, Enabled and Thrive. We strive to create an inclusive culture where every candidate can perform at their best.
We are committed to building an inclusive environment that balances career with personal commitments. If flexible working is important, please discuss this with your recruiter.
For further information about how we collect and use your personal information please see our Privacy Notice.
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