Our background
With our headquarters in Gloucester, Direct Online Services is a dynamic and progressive eCommerce-led omnichannel retailer of kitchen products. Founded in 2009, we have enjoyed consistent levels of profitable growth since inception, primarily through our flagship brand Worktop Express, the UK's #1 online worktop retailer selling over 220,000 worktops per year to our B2C consumer base.
The business recently joined the €1bn+ global materials division of Broadview Holding (alongside Formica, Westag, Trespa, Arpa and Homapal), and is now looking to invest in the future. We have significant plans to accelerate our growth over the coming years domestically and internationally, in existing and new product categories, both within Direct Online Services and in collaboration with our Group colleagues.
We provide equal opportunities for all applicants and employees, regardless of race, colour, religion, gender, sexual orientation, gender identity, national origin, disability, or any other protected characteristic. We also offer reasonable adjustments throughout the recruitment process to ensure that every candidate can showcase their skills and abilities to their fullest potential.
Join us in creating a workplace where everyone feels valued and empowered to succeed.
Key responsibilities
· Master of product data, ensuring accuracy and integrity of all product and supplier-related data fields across our systems.
· Monitoring of the market capturing promotions and pricing of "key value indicator" products from a range of competitors.
· Working across the business as the point of contact to solve all product and supplier-related issues - particularly with customer services, ecommerce, marketing and operations teams
· Day to day organisational support of the commercial team
Key skills and attributes
· Strong IT skills
· Good administration skills
· Excellent organisation skills
· Strong oral and written communication
· Excellent problem-solving skills
· Ability to make decisions and use initiative
· Exceptional attention to detail
· Building strong and rewarding relationships across the business
· Previous experience in an office or administrative role would be an advantage
Key Benefits
· 25 Days Holiday Plus Bank Holidays, rising to 30 days over 5 years
· A celebration day off
· Staff and 'friends & family' discount scheme
· Recommend a friend to work scheme - potential £500 incentive (subject to terms
· and conditions)
· Monthly Reward Schemes
· Medicash cash back scheme
· "Every day Perk" discounts
· Staff events
Job Types: Full-time, Permanent
Pay: £25,500.00 per year
Benefits:
* Additional leave
* Bereavement leave
* Company events
* Company pension
* Employee discount
* Enhanced maternity leave
* Enhanced paternity leave
* Free parking
* Health & wellbeing programme
* On-site parking
* Referral programme
* Sick pay
Ability to commute/relocate:
* Gloucester GL2 2AF: reliably commute or plan to relocate before starting work (required)
Application question(s):
* Do you have any unspent criminal convictions?
Work Location: In person