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As an Account Manager, you are the face of Hilti and the foundation of our direct sales model. This role involves meaningful interactions with customers and a consultative approach to support them in improving productivity, safety, and sustainability.
What's the role?
As an Account Manager, you will:
* Visit sites and customers in the field, asking open questions to understand their needs, listening, and tailoring solutions accordingly.
* Demonstrate our innovative products and state-of-the-art software on-site.
* Develop 'focus' customers by building relationships and uncovering new business leads.
* Manage your sales area operationally, organizationally, and strategically, utilizing CRM system Salesforce.
Who is Hilti?
Hilti is committed to improving productivity, safety, and sustainability in the global construction industry and beyond. We foster strong customer relationships, creating products and solutions that make construction better. Our passionate, inclusive global team of 34,000 employees across more than 120 countries explores possibilities, leverages potential, owns personal development, and builds lasting careers. Hilti Great Britain has been recognized as a top employer for nearly two decades and is ranked in the top 20 UK’s Best Workplaces by the Great Place to Work institute.
What does the role involve?
Your days may vary, but typically include:
* Visiting sites and customers, asking questions to understand their needs, and providing tailored solutions.
* Demonstrating products and software on-site.
* Building relationships with existing customers and identifying new business opportunities.
* Managing your sales territory strategically using CRM tools.
What do we offer?
At Hilti, you join a passionate, inclusive global team with a caring, performance-driven culture. We support your growth through:
* Extensive onboarding and training, including company events in Manchester.
* Incentives for top performers, such as trips to New York City, Milan, and Miami.
* A minimum 10% salary increase after two consecutive years of high performance through our Star Development Programme.
* 33.5 days’ holiday (including Bank Holidays) with options to buy additional days.
* Private healthcare, life insurance, wellbeing support, and a 6% pension contribution.
* Company vehicle and fuel/charging card, laptop, and mobile phone.
* £2,000 reward for referring a successful candidate.
What do you need?
Successful candidates typically possess:
* Customer-facing or sales experience in any industry.
* A solution-oriented approach to uncover customer needs and provide suitable solutions.
* Alignment with our values: commitment, teamwork, courage, and integrity.
* Resilience and adaptability to interact with all customer levels.
* Drive, motivation, curiosity, and excellent organizational skills.
* Essential: Full manual UK driving license, with disclosure of points and expiry dates.
Who should apply?
We welcome candidates from diverse backgrounds, including those with no prior sales or construction experience. Success depends on teamwork and ability, not background. Please apply for only one role, where your skills fit best.
Application process includes uploading your CV, answering brief questions, an online assessment, and a short pre-recorded video interview. Successful candidates will progress through interviews with a Regional Manager, a 'day-in-the-life' field ride, and a final interview with a Sales Director. Travel expenses are covered.
If no suitable role is available currently, we will keep your details for future opportunities and stay in touch.
Hilti is an equal opportunity employer, valuing contributions regardless of sex, gender identity/expression, race, ethnicity, sexual orientation, disability, age, religion, or family status.
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