Job Description
Software Engineer
Where will your career take you next? Let’s find out together.
At Zurich Cover-More, we’re proud to be one of the world’s leading travel insurance and assistance providers. Each year, we protect more than 20 million travellers worldwide, making sure we’re there every step of their journey with proactive care, personalised cover and specialist support. Zurich Cover-More partners with many of the world’s best-known brands – think major airlines, travel giants, top banks, credit card providers, and large retailers – to deliver more care, more cover, for all.
Launched in December 2024, Zurich Cover-More is the global travel brand of Zurich Insurance Group, one of the world’s leading multi-line insurers. Our family of customer-facing brands includes trusted names like Travel Guard, Cover-More Travel Insurance, Travelex Insurance, Universal Assistance, World Travel Protection, Freely, and Blue Insurance. Together, we’re redefining what it means to travel safely and with confidence. Whether it’s a long-awaited holiday, a last-minute business trip, or an unexpected detour, we deliver in the moments that matter.
About Travel Guard
This role is part of our Travel Guard team. Travel Guard is a leading travel insurance brand, serving millions of leisure and business travellers worldwide. Established in 1982 we offer a comprehensive portfolio of travel insurance solutions and global assistance services. Travel Guard operates service centres across Asia, Europe, and the Americas, ensuring 24/7 support to help travellers navigate unexpected circumstances that may disrupt their plans. Travel Guard became part of Zurich Cover-More in December 2024.
What you’ll be doing:
In this role you will…
1. Deliver quality, understandable code by learning and implementing defined coding best practices
2. Refactor and restructure the code base with the support of Principal and Senior team members
3. Provide Tier II support for assigned applications
4. Recommend enhancements, optimizations and improvements of assigned applications
5. Follow specifications and work on new application features
6. Write Unit Tests and/or Integration Tests to support all coding changes
7. Work closely with Principal and Senior team members for mentorship and to and work through issues
8. Mentor Junior team members, preparing them for added responsibilities and duties
9. Provide exceptional customer service to internal and external customers within company guidelines, regulatory obligations and SLA’s
10. Collaborate and provide regular reporting and updates with key stakeholders across the Cover-More Group
What skills and experience you’ll bring on this journey:
11. Experience as a .Net Developer
12. Strong working knowledge of Microsoft .Net technologies (C#, Web API) and Microsoft SQL Server
13. Experience of working with TFS, Git or other similar source code repositories
14. Experience working as a full stack developer
15. Experience of developing with front-end web application frameworks, such as Angular/React/Blazor – desirable
16. Experience developing SOAP/WCF Web services - desirable
17. Strong communicator with the ability to convey information and resolve user issues
18. Ability to prioritise and manage workload, ensuring efficient handling of user inquiries
Why you’ll love working with us!
We value optimism, caring, togetherness, reliability, results-orientation, and forward-thinking.
We have more than 3000 employees worldwide. We are a global group of digital specialists, actuaries, marketers, doctors, nurses, case managers, claims specialists, finance experts, customer service and corporate services professionals. We share a global purpose to look after travellers, at every step of their journey.
Job flexibility. We understand the importance of making sure that work fits into your life, not the other way around. Our hybrid approach ensures you can maintain work-life balance with the flexibility of 3 days in the office and 2 days working from home.
Career growth. This is an extremely exciting time for us at Zurich Cover-More, as we rapidly expand our business across the globe. We’re committed to helping our people thrive through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.
Take the time you need, for you and your community. We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits along with anniversary leave, volunteer leave and a comprehensive paid parental leave scheme.
Travel and work with us. We believe your career should take you places – literally. At Zurich Cover-More, we support your professional journey and your passion for travel with complimentary travel insurance. So go ahead, start planning your next adventure today!
Investing in your health and your future. We offer a competitive health insurance package with comprehensive mental health coverage, access to an Employee Assistance Program (EAP), and a pension scheme with employer contributions – helping you build a secure and healthy future.
Diversity and inclusion. We respect who you are and thoroughly embrace diversity. Wherever life has
taken you, we welcome you to bring your whole self to work. Just be you – because that’s exactly who we’re looking for.
Appy today and let’s go to great places together!
#LI-Hybrid
#LI-SW