TA Service Delivery - SD&T Manager
Rate: £500
Clearance Required: SC ACTIVE
Duration: 6 months
Location: Telford with 2 days/week in office
Description and Location
Please note that SC Clearance is required for the role You will be involved in all aspects of Service Design & Transition across client teams involved with the Project Delivery process.
The role aim is to assure delivery of first-class service components. SD&T processes provide support to the project delivery workstreams from start of project development lifecycle through to live running.
You will be responsible for carrying out assurance activities and client SD&T tasks and activities needed to ensure a successful and complete implementation.
You will help the project delivery teams to proactively identify potential service risks and work with them to mitigate ongoing effects on Service provision.
You will contribute to the SD&T Community receiving and giving education to other client SD&T staff in Operational Best Practice, Patterns and Standards Specifically, the role objectives will be:
1. Development of Support Model and Diagrams for components being delivered by client project teams
2. Ensure that client Application and Technical Support teams have the capabilities in place to deliver the client support model