Overview
An opportunity has arisen for a Door Attendant to join us at Jumeirah Carlton Tower.
Responsibilities
* Load cars for departing guests in a polite manner and with a courteous farewell, confirming the number of pieces with the departing guest.
* Unload luggage from cars for arriving guests, following health and safety manual handling guidelines.
* Direct guests to reception, announcing them by name.
* Ensure the hotel's driveway, main entrance, and car-park are clean and free of traffic at all times; report defects to the concierge or log directly into Hot Sos.
* Liaise with the valet parking attendant on arriving and departing guest vehicles, ensuring all vehicles are checked thoroughly prior to acceptance/handover.
* Assist with moving guest vehicles to the entrance of the car-park if required.
Qualifications
* Minimum of 1 year of experience in a similar role within the hospitality industry, preferably in a luxury hotel environment.
* Must have UK driving license and experience with driving luxury vehicles.
* Strong customer service skills with the ability to provide personalized service to discerning guests, ensuring their needs are met with efficiency and professionalism.
* Familiarity with luggage handling procedures, including proper lifting techniques and care for guests\' belongings, to maintain the hotel\'s high standards of service.
* Ability to work independently and handle multiple tasks simultaneously in a fast-paced environment, while maintaining attention to detail and upholding the hotel\'s brand reputation.
Benefits
* Supportive and inclusive work environment
* Access to Learning & Development programmes and clear career pathways
* Opportunities for internal mobility within our global network
* Colleague discounts on food, beverage, and hotel stays worldwide
* Health care and insurance benefits
* Competitive salary + excellent service charge
* Extra holiday for significant birthdays (21, 30, 40, etc.)
* Jumeirah perks website access - discount
* Dry cleaning of uniform or business attire
* Meals on duty
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