Job Description The Service & Team: It’s an exciting time for our Information and Data Team to continue to support the Digital Transformation and the Performance and Business Planning Service of the Council. Our vision is to create a vibrant place to work, which inspires everyone to reach their potential and to make a positive difference to the lives of people living, working and wishing to develop a career in Cornwall. This role will make a significant contribution to that vision. We need enthusiastic and skilled employees who can help substantially improve the Council’s Data and Insight tools and streamline our business processes to be less burdensome and more accessible for our staff and managers. The data engineering roles assist in the design and implementation of data flows to connect operational systems, data for analytics and business intelligence systems, as directed and according to departmental or organisational policy. This role works in a team of data specialists and engineers making sure services are delivered and used as required. They provide specialist technical support and assistance to projects ensuring delivery of data requirements, to continually improve our services and to exploit the use of data and insight to support our frontline services. They are responsible for thew preparation and support of IT data solutions and services in line with industry and organisational best practices standards, service requirements and key performance Indicators (KPIs), throughout the life cycle of our data projects. They have an ability to solve real time business problems, to listen to customer data issues, and the skill and innovation to solve them. They will have good communication skills and be able to present their findings to customers. This is a customer-facing role, where the statutory English language requirement for public sector workers applies. This position will be subject to a standard criminal record disclosure check. Working Pattern The role is 37 hours per week, Monday to Friday, and the role is subject to our Flexi time scheme. What You’ll Need To Succeed To excel in this role, you'll need strong analytical skills to quickly diagnose the root cause of an issue and recommend the most effective solution. You'll also need excellent communication skills to explain technical problems in a clear and customer-friendly manner to a wide range of colleagues. We're looking for someone with proven experience in an data support environment. The ability to work under pressure and manage multiple priorities simultaneously is also crucial to your success. Please read the role profile for the full details of this role attached below in this advert What You’ll Get In Return Cornwall Council’s ambition is to be an employer of choice, a high performing Council and a learning organisation. We commit to providing a reward and benefits package to attract, motivate and reward our employees. We offer a range of flexible working options to our staff. This helps provide our employees with a greater work/life balance. Whilst still ensuring that service needs are met. Our Core Employee Rewards And Benefits Include a competitive salary. a defined benefit pension scheme, based on your career average earnings. This includes the option for extra voluntary contributions a generous annual leave entitlement with the potential to purchase additional leave. A national award-winning employee health and wellbeing programme Employee benefits scheme giving employees access to a wide range of discounts to local and national goods and services. Additional Information Please note, we are unable to offer sponsorship for this role The full role profile is attached here For more information or an informal chat about the role please contact Julie Matraves Information & Data Manager Julie.matraves@cornwall.gov.uk Application Process Please attach a supporting statement to your application, you can add your Education & Qualifications details manually using the application form timeline or you can upload your CV. Remember to demonstrate why you are suitable against each of the points marked as ‘Application’ on the Role Profile using examples from your experience or transferable skills. This might be through qualifications or descriptive examples from your work / personal experience, which clearly illustrates what you did and the effect it had. Guidance on how to complete your application can be found here – The application process. Please note that applications cannot be edited after they have been submitted, please contact careers@cornwall.gov.uk if you have any queries or require assistance with your application. About Us Cornwall Council deliver services to more than half a million local people and over five million visitors a year. Working here - Cornwall Council We are happy to talk about flexible working options such as part-time or compressed hours. More examples of our flexible working opportunities can be found here - flexible working options. Fairness and inclusion are at the heart of our vision for Cornwall. In order to best serve our communities, we are striving to achieve a diverse workforce that is inclusive of all backgrounds, cultures and identities; e.g., race, disability, sex, gender, age, religion and sexual orientation. We are an equal opportunities and Disability Confident employer, and we will assess applicants on their merits. Cornwall Council is committed to safeguarding and following safer recruitment principles to help make sure our staff and volunteers are suitable to work with children, young people and adults at risk. It’s a vital part of creating a safe and positive environment and making a commitment to keeping all service users safe from harm.